Topic Title: [BSOD] 14.4 whql Driver (R9 270X)
Topic Summary: everything fine with 13.12 tho
Created On: 04/19/2014 04:48 PM
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 04/19/2014 04:48 PM
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eye-opener
Peon

Posts: 13
Joined: 11/25/2009

OS: Windows 7 Ultimate 64-Bit

Internet Browser: Firefox

GPU: Radeon R9 270X (2048MB Sapphire Vapor-X Aktiv PCIe 3.0 x16)

MainBoard: Gigabyte GA-MA790X-UD4 (Bios: F7D)

CPU: AMD Phenom II X4 940 Black Edition [@3,4Ghz(1,34V), NB Freq. 2200Mhz, HT Link 2000Mhz]

Power Supply: be quiet! Straight Power E9-CM 480W

RAM: 2x2084MB GEIL Value PC2-6400 DDR2-800 CL5


When watching a Flash Video, the graphic card driver can crash.

This never happened with the 13.12



BSOD


STOP: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF880131008BB, 0xFFFFF8803DF9368, 0xFFFFF88003DF8BC0)

atikmdag.sys - Address FFFFF880131008BB base at FFFFF8801303C000, DateStamp 53207d13



Edited: 07/09/2014 at 10:02 PM by eye-opener
 04/21/2014 05:13 AM
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Emopunk
Peon

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I have the same problem and found a way to reproduce it. I have a R9 270 and it happens with both 14.2 and 14.3 when using Firefox.

If you start this benchmark on one tab:

http://ie.microsoft.com/testdrive/performance/fishbowl/

 

And on another tab you start playing some music from Youtube, in a variable (short) time you'll get a BSOD and have to force reset. I tried to submit this to AMD. I hope they're aware.

 

I had to surrender and use Chrome. With this one no problems.



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We need to concentrate on more than meets the eye
 04/21/2014 08:25 AM
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Eydee
Ninja Zombie Killer

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You could try disabling protected mode in flash. If chrome works, it probably is protected mode. (Which shouldn't even exist, by the way...)



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 04/21/2014 09:40 AM
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Emopunk
Peon

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Originally posted by: Eydee You could try disabling protected mode in flash. If chrome works, it probably is protected mode. (Which shouldn't even exist, by the way...)

 

 

Hi, first of all thanks for replying. I just tried following instructions on adobe forums to disable it:

To disable Protected Mode, add the following line to your mms.cfg file located in:

 

Windows 32bit: C:\windows\system32\macromed\flash

Windows 64bit: C:\windows\syswow64\macromed\flash

 

ProtectedMode=0

Still the same BSOD. IE and Chrome do work without problems, though.


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We need to concentrate on more than meets the eye
 04/21/2014 08:13 PM
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eye-opener
Peon

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Had a crash again right now. I've been just watching a flash video again. Nothing else running.
13.12 is much more stable.

 04/22/2014 02:34 AM
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Emopunk
Peon

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Originally posted by: eye-opener Had a crash again right now. I've been just watching a flash video again. Nothing else running. 13.12 is much more stable.

 

14.4 beta just got published:

http://www2.ati.com/drivers/amd-catalyst-14.4-rc-v1.0-windows-apr17.exe

Maybe you could try these ones and see what happens?



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We need to concentrate on more than meets the eye
 04/22/2014 08:29 PM
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eye-opener
Peon

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Same crash with 14.4

This never happened with the 13.12

 04/23/2014 04:52 PM
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SGAN
Peon

Posts: 1
Joined: 04/23/2014

OS: Windows 7 Ultimate 64-Bit

GPU: 2x Radeon 7770 VaporX Crossfire

MainBoard: ASRock A770DE

CPU: AMD Phenom II X4 965 Black Edition

Power Supply: Nox Urano 700W

RAM: 2x2084MB Kingston HyperX 1066 DDR2 (working as DDR800)

Drivers 14.4 rc v1.0 (apr17)

 

PC crash before starting Windows, so, i can't see any error message. If I disable CrossfireX before installing the new drivers, anyway, Windows doesn't start after installing the Catalys 14.4 rc v1.0 neither

Using Catalyst 13.2 it works perfectly, without or with CrossfireX enabled.

 04/27/2014 09:05 PM
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eye-opener
Peon

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same crash with 14.4 whql

 04/28/2014 06:05 AM
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Emopunk
Peon

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Originally posted by: eye-opener same crash with 14.4 whql

 

 

Can you confirm that switching back to 13.12 solves all your problem?



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We need to concentrate on more than meets the eye
 04/30/2014 10:21 AM
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eye-opener
Peon

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yep conforming, switching back to 13.12 : no bsod.

 05/02/2014 04:54 AM
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Emopunk
Peon

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Originally posted by: Emopunk I have the same problem and found a way to reproduce it. I have a R9 270 and it happens with both 14.2 and 14.3 when using Firefox.

 

If you start this benchmark on one tab:

 

http://ie.microsoft.com/testdrive/performance/fishbowl/

 

 

 

And on another tab you start playing some music from Youtube, in a variable (short) time you'll get a BSOD and have to force reset. I tried to submit this to AMD. I hope they're aware.

 

 

 

I had to surrender and use Chrome. With this one no problems.

 

 

I just wanted to bump this thread and confirm that the bug I mentioned is not present with 13.12. 



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We need to concentrate on more than meets the eye
 05/02/2014 12:06 PM
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ChaosZeroX
Peon

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I woke up today with my R9 280x restarted from a BSOD

I'm using 14.4 as well
Asd far as I've searched, 'THREAD_STUCK_IN_DEVICE_DRIVER' seems to normally be an issue with graphics drivers.

Dump File         : 050214-13306-01.dmp
Crash Time        : 5/2/2014 10:07:42 AM
Bug Check String  : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code    : 0x100000ea
Parameter 1       : fffffa80`0e2854c0
Parameter 2       : 00000000`00000000
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+6f63
Crash Address     : ntoskrnl.exe+75bc0
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 276,488

 05/03/2014 01:27 PM
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streetwolf
Peon

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The problem with the BSODs in Firefox with the 14.x drivers is caused by having OMTC turned on in Perferences.  Check if this parameter is set to true:

layers.offmainthreadcomposition.enabled. 

If so, set it to False and you BSOD's should go away. The default value is False which tells you this feature still has bugs.

There is a bug report on this and I suggest if OMTC is causing your BSODs your update it.  Here's the link:

https://bugzilla.mozilla.org/show_bug.cgi?id=984488

 05/03/2014 02:28 PM
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Emopunk
Peon

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Originally posted by: streetwolf The problem with the BSODs in Firefox with the 14.x drivers is caused by having OMTC turned on in Perferences.  Check if this parameter is set to true:

 

layers.offmainthreadcomposition.enabled. 

 

If so, set it to False and you BSOD's should go away. The default value is False which tells you this feature still has bugs.

 

There is a bug report on this and I suggest if OMTC is causing your BSODs your update it.  Here's the link:

 

https://bugzilla.mozilla.org/show_bug.cgi?id=984488

 

Thank you for pushing me on the right track.. I explain you why: the parameter you named was set on false, as required from your instructions. But there was this parameter:

html5.offmainthread

Which was set to true. I set it to false and now it seems I can't cause the BSOD.  As I explained in my previous posts it was an HTML5 benchmark together with flash to cause the BSOD. I wish I could spread this explanation to help other people who may need this.

Any suggestion is appreciated!



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We need to concentrate on more than meets the eye
 05/03/2014 03:08 PM
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streetwolf
Peon

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html5.offmainthread is set to true on my system.  Can you provide the link of the HTML5 test that you BSOD on?  I want to see what happens on  my system.

 05/03/2014 03:10 PM
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Emopunk
Peon

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Originally posted by: streetwolf html5.offmainthread is set to true on my system.  Can you provide the link of the HTML5 test that you BSOD on?  I want to see what happens on  my system.

 

 

Sorry, I confirm I get the BSOD after a while even setting html5.offmainthread to false. It just took some seconds longer.

In the previous post I explained how to reproduce the bug:

If you start this benchmark on one tab:

http://ie.microsoft.com/testdrive/performance/fishbowl/

 

And on another tab you start playing some music from Youtube, in a variable (short) time you'll get a BSOD and have to force reset. I tried to submit this to AMD. I hope they're aware.

 I have to say that with 13.12 I don't get the BSOD, though.



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We need to concentrate on more than meets the eye
 05/03/2014 03:17 PM
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streetwolf
Peon

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I never had a problem running the Fish Bowl demo.  Also, 13.12 never gave me any problems with BSOD's either.

What version of Firefox are you using?

Enter about:support in the URL box.  Which version of Direct3D does it say you are running?  If it's 11 then OMTC is on.

Setting this to true also turns on OMTC : layers.offmainthreadcomposition.testing.enabled

 05/03/2014 03:25 PM
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Emopunk
Peon

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Originally posted by: streetwolf I never had a problem running the Fish Bowl demo.  Also, 13.12 never gave me any problems with BSOD's either.

 

What version of Firefox are you using?

 

Enter about:support in the URL box.  Which version of Direct3D does it say you are running?  If it's 11 then OMTC is on.

 

Setting this to true also turns on OMTC : layers.offmainthreadcomposition.testing.enabled

 

The fishbowl on its own runs fine, and I get about 1900 fishes in the bowl. When I start flash videos in another tab I get the BSOD. It happened with FF 28 and now with 29 too. about:support says I have Direct3D 10

https://dl.dropboxusercontent.com/u/91832570/Informazioni%20per%20la%20risoluzione%20dei%20problemi.xht

I uploaded my about:support page for troubleshooting informations.



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We need to concentrate on more than meets the eye
 05/03/2014 03:46 PM
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streetwolf
Peon

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Have you tried running with a new profile to see if you still get a BSOD?

I also read somewhere that disabling Hardware Acceleration in the Flash settings cured some peoples BSODs.

 

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