Topic Title: 14.4 WHQL USB failure Windows 8.1
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Created On: 04/26/2014 09:20 PM
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 04/26/2014 09:20 PM
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Monkeywoman
Peon

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Joined: 04/26/2014

My OS is Windows 8.1 x64, Video card is R9 280X. I installed the new 14.4's today and once I restarted the computer as promted, it booted up with USB's not working (keyboard and mouse) The problem persists in safe mode. Reinstall seems to be the only solution. Ideas?

 04/26/2014 09:28 PM
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QB the Slayer
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Don't use the express install...  don't use the auto-detect installation...

 

QB



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 04/26/2014 09:41 PM
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Monkeywoman
Peon

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I restored to a previous state and that has my USB working again. I'm now using the AMD driver cleaner to remove all files before I try to reinstall the 14.4.

 04/26/2014 09:50 PM
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Monkeywoman
Peon

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SOLVED: using express install caused the USB filter driver to install and cause a conflict. The software should detect Windows 8.1 and not install the filter driver as its for older setups.

 04/26/2014 09:54 PM
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stumped
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Originally posted by: Monkeywoman SOLVED: using express install caused the USB filter driver to install and cause a conflict. The software should detect Windows 8.1 and not install the filter driver as its for older setups.

 

It does that no matter how new or old your setup is...if you have a AMD processor. Intel can use 'express' uninstall.



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 04/26/2014 10:31 PM
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Eydee
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Originally posted by: Monkeywoman SOLVED: using express install caused the USB filter driver to install and cause a conflict. The software should detect Windows 8.1 and not install the filter driver as its for older setups.

 

It's not about being old. It's about motherboards being manufacturer specific and may need customized drivers. That's why people are supposed to use manufacturer drivers for motherboard components. (AMD shouldn't include these drivers in the package, by the way.)



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 04/26/2014 10:34 PM
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Monkeywoman
Peon

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My CPU is 1090T and mobo is Asus ROG formula 4. Im playing Titanfall now without issue.

 04/28/2014 02:52 PM
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Prehistoricman
Peon

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I've just screwed up my desktop like this. Unfortunately, I don't have system restore enabled because I'm using an SSD and it's advised to disable it then. Not sure why I used express install because I usually don't. What can I do besides reinstall Windows?

Edit: fixed. After about 5 hours of fiddling with Startup Repair, regedit,  SYSTEM hive imports, and cmd, I managed to get my PC into a usable state where I could finally slay the beast that is the 14.4 drivers. The removal of this USB Filter crap was so awfully difficult that nobody should ever have to do it. If anybody is in the same situation, send me a PM, and I'll talk you through the fix.



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Edited: 04/29/2014 at 03:39 PM by Prehistoricman
 05/07/2014 12:20 PM
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Prehistoricman
Peon

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So I got a couple of requests as to how you fix the USB Filter issue. Here is my solution.

Step 1: Boot to your Windows installation disc

Step 2: Enter details until there is a button in the bottom left of the window that says 'Repair your computer'

Step 3: Choose the installation of Windows you have from the list. For most computers, there will only be one option.

Step 4: Log into the repair options with your username and password of the administrator account.

Step 5: Open command prompt, and type regedit into it.

Step 6: Select the HKEY_LOCAL_MACHINE by clicking on it.

Step 7: Click File > Import... on the Registry Editor.

Step 8: Now, you should see a dialog showing some files in your system folders. Open SYSTEM.

Step 9: Give it a name like HKLMSystem.

Step 10: The hive you just created should be under the HKLM that you selected with the name you just entered. Open it up and select CurrentControlSet (This may be omitted. If so, go to the control set that contains the keys I mention.)> Control > Class.

Step 11: There should be a key called {36FC9E60-C465-11CF-8056-444553540000}. Delete it. If it isn't there, try another control set.

Step 12: This is pretty complex, right?

Step 13: Go back to the CurrentControlSet. Then, navigate to Services.

Step 14: Delete the key usbfilter3 from the Services key.

Step 15: Close the registry editor and go back to command prompt.

Step 16: On the main window, it should tell you what your main partition is called. In my case, this is F:. It will NOT be X:.

Step 17: In the command prompt, type del partitionname\Windows\drivers\usbfilter.sys and press enter. If this doesn't work, try using the /F option before you type the location of the driver.

Step 18: Reboot your computer and be happy.



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