Topic Title: Problems with Installing Catalyst Control Center
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Created On: 05/25/2014 02:11 PM
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 05/25/2014 02:11 PM
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gilith
Peon

Posts: 2
Joined: 05/25/2014

I've been trying to install Catalyst Control Center. Everytime I run the installer my only options are the installer and HDMI Audio drivers. I've tried uninstalling and reinstalling multiple times. I've completely gotten rid of my files for my graphics card. I have an AMD Radeon HD 7670 1gb. Any ideas?

 05/25/2014 02:14 PM
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stumped
Wizard

Posts: 7068
Joined: 11/13/2009

To install new AMD graphics drivers:

1. IMPORTANT: All Windows Updates should be current, including the 'optional/suggested' updates
2. IMPORTANT: Disable all anti-virus/ad blockers/anti-malware/ anti-anything before trying to install
3. IMPORTANT: Netframework is required and must be the latest version. (from Windows Update)

If you can't follow the above steps don't even bother trying to update your graphics drivers.

Create a system restore point before, just in caes.

Download the drivers for your computer to the desktop. Follow steps 1-5 ( http://support.amd.com/en-us/download ).
 Do not use 'auto-detect and install.

Delete existing drivers from your computer:

In computer control panel select 'uninstall a program'

For computers with Intel processors:
Select AMD install manager and choose 'express uninstall all AMD software'
Including the install manager.

For computers with AMD processors:
Select AMD install manager and 'custom uninstall' the graphics drivers and CCC only.

Reboot

Install the new driver suite.

Reboot



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 * A clear conscience is usually a sign of bad memory *

 05/25/2014 02:18 PM
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gilith
Peon

Posts: 2
Joined: 05/25/2014

I followed all those steps the with the same outcome.

 05/25/2014 03:06 PM
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stumped
Wizard

Posts: 7068
Joined: 11/13/2009

To perform a 'clean install' of AMD graphics drivers:

1. IMPORTANT: All Windows Updates should be current, including the 'optional/suggested' updates
2. IMPORTANT: Disable all anti-virus/ad blockers/anti-malware/ anti-anything before trying to install
3. IMPORTANT: Netframework is required and must be the latest version. (from Windows Update)

Create a system restore point before, just in caes.

Download the drivers for your computer to the desktop. Follow steps 1-5 ( http://support.amd.com/en-us/download ).
 Do not use 'auto-detect and install.

Delete existing drivers from your computer:

In computer control panel select 'uninstall a program'
For computers with Intel processors:
Select AMD install manager and choose 'express uninstall all AMD software'
Including the install manager.

For computers with AMD processors:
Select AMD install manager and 'custom uninstall' the graphics drivers and CCC only.

Reboot into 'safe mode'
In safe mode run Driver Fusion  http://treexy.com/  (free version-don't worry about the two entries not uninstalled unless you buy the full program).
Select AMD graphics, analyse and delete all it finds.

Reboot

Install the new driver suite.

NOTE! Certain laptop configurations are not compatible with AMD's Mobility Catalyst™ Driver.
      AMD provides graphics drivers for most laptop brands and models for the Mobility Radeon™ HD series of graphics cards.
      If the AMD Mobility Radeon Driver Verification tool reports that the hardware is incompatible, then the notebook manufacturer is the exclusive provider of the graphics drivers for your notebook. (GPU-28041)
      Sony, Toshiba, and Panasonic will not accept generic drivers. Get drivers from manufacturers support site.
      Laptops with 'switchable' graphics must use manufacturer supplied drivers.



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 * A clear conscience is usually a sign of bad memory *

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