Topic Title: Issues installing latest driver suite : suite does not find GPU
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Created On: 06/13/2014 02:09 PM
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 06/13/2014 02:09 PM
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patalias
Peon

Posts: 2
Joined: 06/13/2014

Hi all,

I followed stumped's guide for clean install a new driver. Unfortunately I've got an issue

Graphics Card
AMD HD7570, no overclocking

AMD Catalyst Driver Version, and Driver History
8.941.3.0 (issued by microsoft I think. I want to install catalyst 14.4 (or 14.6, tried both), but there is an issue

Operating System
Windows 7 SP1 64 bit

Issue Details
After doing the clean uninstall (uninstall everything with amd install manager as described in stumped's post), run driver fusion in safe mode, I want to install the new driver. Unfortunately, it will only install :

  1. amd install manager
  2. HMDI audio output driver
  3. Game evolved

The actual display driver will not be installed. In additional details, you will find my exact procedure.

Motherboard or System Make & Model

Foxconn 2ABF 1.30

Power Supply

is it relevant ? (I do not want to open the computer as there is still the warranty

Display Device(s) and Connection(s) Used
- Asus VS247 LCD monitor
- DVI used


CPU Details
- Intel Core i5-2320x4 @3.00GHz

Motherboard BIOS Version
AMI 7.16

System Memory Type & Amount
- include specific brand & model

Additional Hardware
nothing special I guess (I buyed a standard HP desktop PC)

Additional Details

Here the exact procedure I followed :

  1. Create restore point
  2. check windows updates (everything ok), I also checked the if I have netframe 4.5.1 version
  3. Uninstall driver : I went to program/functionalities, right clicked on it and choosed modify, choosed the option uninstall ALL. The standard VGA driver started.
  4. reboot in safe mode
  5. Used driver fusion to delete all AMD entries in the display section
  6. Reboot the computer
  7. Ran the driver suite (both tried 14.4 and 14.6). In both cases, I had only 3 choices in the list : AMD install manager, HMDI Audio, and Game evolved (exact names may vary). Basically, I am stucked with the standard VGA driver. I also tried to install with the standard VGA driver unabled or uninstalled.

So, what am I doing wrong ? Did I miss something ?

For now I went back to the restauration point....

Thank you in advance for your help... I think it may be the bios. I must admit that concerning this stuff, I am at the limit of my computer knowledge.

Extra comment : using a French PC, some of the translations may not be the exact English terms, do not hesitate to ask.



Edited: 06/13/2014 at 03:02 PM by patalias
 06/13/2014 02:51 PM
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Eydee
Ninja Zombie Killer

Posts: 4861
Joined: 12/27/2008

Originally posted by: patalias So, what am I doing wrong ? Did I miss something ?

Some 7k series cards seem to be missing from the 14.x drivers. Don't ask why, I have no idea. I suggest you try 13.12. I don't remember people complaining about that one.



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CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

 06/13/2014 03:07 PM
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patalias
Peon

Posts: 2
Joined: 06/13/2014

Hi Eydee,

thanks for your support. That's weird as the official amd website does not mention anything about this (both manual and auto tells me to get the 14.4 or 14.6 beta)... Just one thing, do you have a reliable source for this driver ? I only find the latest one on the AMD website.

 06/13/2014 03:13 PM
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backFireX64
Elite

Posts: 1044
Joined: 11/14/2010

Try from here.



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gigabyte X58A-UD3R rev.2, core i7 975 3.9ghz (stock voltage), windows 8.1 64-bit, corsair 12gb DDR3 1600mhz 7-7-7-20 RAM, xfx HD 5970 + gigabyte HD 5970 (stock clocks), coolermaster ultimate 900w PSU.
amd catalyst 14.7 RC3 aug12

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