Topic Title: XFX HD7850 BLACK SCREEN WHILE GAMING
Topic Summary: oh dear lord
Created On: 07/06/2014 09:59 AM
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 07/06/2014 09:59 AM
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nconde25
Peon

Posts: 6
Joined: 12/01/2012

Hello, i have an XFX HD7850 and whie playing a game it can be after 2 hs or 2 minutes the screen goes black.

First i had the drivers that came with the disc and the problem was slightly different: Black screen with white vertical stripes. So i updated to the latest stable and all i got was a different problem, the black screen. Then i updated to the patest BETA driver (14.200.1004.0) i still get the same black screen.


Graphics Card
XFX R7850 1GB DDR5 no overclock whatsoever, default settings on catalyst.

AMD Catalyst Driver Version, and Driver History
12.4 (CD-rom) -> 14.4 -> 14.6 BETA

Operating System
WIndows 7 64 bit

Issue Details
Game: Tomb Raider 2013
Default settings, all in "normal"
The screen goes black while the GPU vent goes mad i'm forced to reset the PC. This isn't a heat problem the PC is very clean inside, and it can happen as soon as you get in game or after 2 hs, it's random. 


Motherboard or System Make & Model
Mainboard Model H61M-P20 (G3) (MS-7788) (0x000004E2 - 0x8FF0C690)

Power Supply

XFX PRO450W 80 PLUS Bronze
http://www.jonnyguru.com/modules.php?name=NDReviews&op=Story&reid=224


Display Device(s) and Connection(s) Used
Samsung LS22B300B - adapter VGA-DVI

Applications and Games

I only have 1 game: Tomb Raider 2013

CPU Details
Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz STOCK!

Motherboard BIOS Version
MSI H61M-P20 (G3) (MS77-88)
BIOS 1.8


System Memory Type & Amount
Corsair DDR3 8GB single stick STOCK

Additional Hardware
HDD WD 500GB

Additional Details
This is a driver issue i believe i just want to know which driver is most stable cos the latest seem a mess.



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 07/06/2014 10:17 AM
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stumped
Wizard

Posts: 7068
Joined: 11/13/2009

The power supply looks underpowered...500 watt is required for a

XFX Radeon HD 7850 1GB Core Edition 


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Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 * A clear conscience is usually a sign of bad memory *

 07/06/2014 11:24 AM
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Eydee
Ninja Zombie Killer

Posts: 4847
Joined: 12/27/2008

I don't think this is a PSU problem. The guideline by AMD covers all PSUs including garbage ones and gives an average recommendation. A 450W 80+ shold be plenty compared to what most people use...

The problem itself does look like a power issue, but I'd vote for the VRM chips on the card being unstable/overheating. Are they properly cooled? Have you considered RMAing the card?



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CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

 07/06/2014 12:39 PM
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nconde25
Peon

Posts: 6
Joined: 12/01/2012

Hi guys thanks for the answers.

@stumped

Sadly i don't have a bigger PSU to try and see. I would hate to buy one only to find the problem persist. So i wanna try any possible solution before buying new hardware.

@Eydee

Well, i think same way as you, i don't think it's a PSU problem, maybe the card get's too hot and gives up?
I happen to have 2 exact same cards:

http://postimg.org/image/p31s67h09/

i've tried switching the cards, the problem happens in the first 5 minutes of gameplay. 

What are the odds of having 2 faulty cards?
I still want to believe it's a driver problem, is there any driver you can recommend that is more stable? or catalyst settings or something on the software side? 



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 07/06/2014 01:41 PM
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black_zion
80 Column Mind

Posts: 12244
Joined: 04/17/2008

Have you run Memtest86+ for a few passes? Faulty RAM modules can cause this problem.

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ASUS Sabertooth 990FX/Gen3 R2, FX-8350 w/ Corsair H60, 8 GiB G.SKILL RipjawsX DDR3-2133, XFX HD 7970 Ghz, 512GB Vertex 4, 256GB Vector, 240GB Agility 3, Creative X-Fi Titanium w/ Creative Gigaworks S750, SeaSonic X750, HP ZR2440w, Win 7 Ultimate x64
 07/06/2014 01:57 PM
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stumped
Wizard

Posts: 7068
Joined: 11/13/2009

Previous AMD drivers



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Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 * A clear conscience is usually a sign of bad memory *

 07/06/2014 10:44 PM
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Thanny
Alpha Geek

Posts: 1303
Joined: 07/13/2009

I second doing a memory test.

Is there anything in the system event log?

 

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