Topic Title: BSOD Windows 8
Topic Summary: Driver issues, blue screens and failed auto detection
Created On: 08/17/2014 12:08 PM
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 08/17/2014 12:08 PM
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Kebal
Peon

Posts: 1
Joined: 08/17/2014

I am having driver issues with my setup, granted it may be a strange combination however I still expect the drivers to work correctly.

My setup is as follows:

Athlon X4 760K

AMD Radeon HD 7850

AMD 85X chipset mainboard.

My issue is random, however very infrequent blue screens in windows 8 x64 Pro. The error message states Unhandled Thread Excpetion in atikmdag.sys.

I have searched the internet and found many possible issues ranging from graphics card failure to power supply to virus's etc etc.

The power supply is a 1300Watt ( peak 1400 ) and multi meter tests are ok. The error messages have NEVER occured during a time when the system is stressed, infact its only happened while doing office type work, word, browser etc, no single application though.

My system is clean from virus's and has a healthy registry.

I have tried reinstalling the driver from the AMD site, manually selecting which driver to use via the drop down menu's.

14-4-win7-win8-win8.1-64-dd-ccc-whql.exe

however this has not fixed the issue.

The auto detect driver gets confused with the FM2 socket cpu and tries to download the mobility driver for APU's.

I have also tried uninstalling via safe mode before restarting and reinstalling. The problem persists. I have also performed a clean install of the entire system, from OS up over. The problem persists.

Swapping to my older A10-5800K for awhile I experienced no issues ( mobility driver ) this suggests the mainboard and ram are fine. I am only assume my Athlon X4 760K is fine as I have no other issues of indications of problems, and I have never stressed the 7850 to date so I can only assume its fine as well.

 

I tried looking for a "contact us" or "feedback" on the AMD site to no avail so I am posting this hear.

I would like a driver release that handles windows exceptions correctly for my hardware/software combination.

 

P.S I have used soley AMD products since the AMD K5, and have sold, recommended and promoted AMD to many customers, people. I have rarely had issues with hardware although you drivers ( from ATI mainly ) have always been dissapointing.

Edit: posted wrong mainboard chipset, from other comp. Corrected for this comp.



Edited: 08/17/2014 at 12:14 PM by Kebal
 08/17/2014 12:16 PM
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stumped
Wizard

Posts: 7275
Joined: 11/13/2009

 Issue report form

Contact AMD customer upport



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *

 08/29/2014 11:26 AM
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amdrules23
Peon

Posts: 4
Joined: 12/11/2013

This happened to me for years on windows 7 64 bit I found it was my anti virus causing the problem.

I tried every other anti virus out there from AVG Avast NOD32 and even nortens all did the same thing and i still got BSODS.

I then found microsoft antivirus I got that and I have never had a problem since.

 08/29/2014 01:34 PM
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Esmea
Peon

Posts: 3
Joined: 05/18/2014

Confirming same issue.

Reformatted to clean system of other interfering issues.

Running Microsoft Windows 8.1 x64 Pro

BSOD pointing at atikmdag.sys (awww, the 8.1 BSOD is cute now! amazing I had never seen it until now)

Running AMD FX-9370

Asus Crosshair V Formula-Z

32GB Radeon 2133MHz

Asus AMD Radeon R9 290X OC

Driver version 14.7 Beta. (13AUG2014)

 

Most recent BSOD triggered when recording using Raptr. Other incidents were different.

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