Topic Title: [4870X2]Video Card Blue Screening During Games
Topic Summary: My video card has started randomly BSODing during games
Created On: 04/20/2012 01:49 PM
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 04/20/2012 01:49 PM
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Geowil
Peon

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Joined: 04/20/2012

Hey everyone, firs I want to get out that AMD needs to fix the custom avatar uploader.  It is broken and does not recognize jpg files.

Now on to the main event.  Starting last week my video card has started to cause my computer to crash randomly when starting any game at any graphics level.  For example Star Craft and Saints Row 2 both cause my card to blue screen my computer.

Now this does not always happen, most of the time everything is fine and after my computer recovers I can play whatever game I was trying to just fine.  It only seems to happen after my computer has been on for more then 36 hours but any time before then it does not happen.

Every BSOD gives a 116 stop error citing atikmpag.sys as the reason for the fault.

Here are all of the parameters:

p1: 0x00000116

p2: 0xaad6362c

p3: 0x00000000

p4: 0x00000002

My CCC is version 12.3, the latest version.  My card is not overheating, during load in most games it only gets to at max 74C, it idels at 45 to 50C.  It used to go higher but I replaced the old pos thermal paste originally used with Arctic Silver a year and a half ago when I did my first cleanout of the heat sinks and fan chamber.

If I reinstall the driver+CCC the problem goes away for two to four days before it starts up again.

My system specs:

Vista ultimate 32-bit

Asus Maximus 2 Formula

Intel Q6600 OC'ed to 3.32Ghz

Sapphire Radeon HD 4870X2

Soundblaster X-Fi Extreme Gamer Pro Fatal1ty edition

4G (4 x 1GB) PC2-8500 low latency ram, over volted to 2.5 volts

Ultra X3 1000-wat psu (ULT40311)

 



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"I thought what I'd do was, I would pretend I was one of those Deaf-Mutes...Or should I?" -- Laughing Man
_____________________________________

Laughing Man Productions² Gaming and Entertainment Network



Edited: 04/20/2012 at 02:22 PM by Geowil
 04/20/2012 02:20 PM
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Geowil
Peon

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Originally posted by: zipsi vista

 

not really that helpful, I have been running this system for 2 and a half years with Vista on it and this is the first time I have had issues like this.



-------------------------

"I thought what I'd do was, I would pretend I was one of those Deaf-Mutes...Or should I?" -- Laughing Man
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Laughing Man Productions² Gaming and Entertainment Network

 04/20/2012 03:10 PM
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zipsi
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vista



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Intel I7 3770K @ 4.5ghz, Cooler Master Hyper 212 Evo, Gigabyte Z77X-UD3H, Gigabyte HD7970 ghz edition, 4x4gb Kingston HyperX Beast 2133mhz, Seasonic Platinum 860, Samsung 840 Pro 256gb, OCZ Vertex 4 128gb, WD Black 1TB, WD Green 3TB+1.5TB, ASUS Xonar Essence ST, ASUS VE278Q, Windows 3.11
 04/20/2012 03:11 PM
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Eydee
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Driver uninstall -> Full chkdsk -> Driver install.



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CPU: AMD Phenom II X4 810 @ 3120MHz | RAM: Kingmax 2x2GB DDR2 800 @ 833MHz| MoBo: MSI K9A2 CF v1.0 (BIOS: 1.D)| GPU: Asus HD 6850 1024MB (DirectCu) @ 835/1135MHz | Display: L24FHD | PSU: PC Power & Cooling Silencer 750 Quad | OS: MS Windows 3.11 Pro x64

 04/20/2012 04:34 PM
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Geowil
Peon

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Originally posted by: Eydee Driver uninstall -> Full chkdsk -> Driver install.

 

If you are wondering about fragments, I do not think it is likely.  I have Diskeeper and it auto defrags my hard drives weekly.  For bad sectors and what not you may have been on to something except that both my system hard drive and my "main" drive are under three months old.

I also want to add that before these crashes happen there are usually artifacts.  When the computer reboots the artifacts presist and it usually crashes a second time after loading into windows but before the login screen.  The second reboot the artifacts are gone and windows loads correctly.

The more recent crash did not have the whole second crash bit though, no artifacts on the 1st reboot and it loaded into windows.  This was the first crash on 12.3; the others happened on 12.2.



-------------------------

"I thought what I'd do was, I would pretend I was one of those Deaf-Mutes...Or should I?" -- Laughing Man
_____________________________________

Laughing Man Productions² Gaming and Entertainment Network

 04/20/2012 07:07 PM
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steveo_crossfire
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i  bet  your  card  is  diing  ,  i  had the exact  same thing happen  with my  5970

it's rma  time  if  you  still have warranty   , too bad your  card isn't a xfx

 

your  sol 



-------------------------

Rampage II Extreme , 920 @ 4.7 ghz , 12 gig Dominator  2000mhz  , xfx  7970 BE  crossfire   1300/1800  , 60g Vertex 3 raid0 , 120g Vertex 3 raid0 ,wd 2  tb black , xfx 1250 w   , Dell 3007 , x-fi forte , logitech z-5500 , logitech g510/g700

12.8 / 12.7cap3

http://s550.photobucket.com/albums/ii415/steve_hen/steveos%20rig/



Edited: 04/20/2012 at 10:04 PM by steveo_crossfire
 04/20/2012 09:41 PM
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Thanny
Alpha Geek

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I'd have to agree that it sounds like a failing card.

Upgrading to a 7970 (which costs slightly less now than the 4870 X2 did when new) would net you a minimum of 60% more performance as well as DX11 support.

 

 04/20/2012 10:03 PM
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steveo_crossfire
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lol    a  hell  of alot  more then  60%   increase   ,   probly more like  150-200%   ,  heck  i  saw 60-100%  increase   when upgraded to  7970  crossfire    vs  a single 6990



-------------------------

Rampage II Extreme , 920 @ 4.7 ghz , 12 gig Dominator  2000mhz  , xfx  7970 BE  crossfire   1300/1800  , 60g Vertex 3 raid0 , 120g Vertex 3 raid0 ,wd 2  tb black , xfx 1250 w   , Dell 3007 , x-fi forte , logitech z-5500 , logitech g510/g700

12.8 / 12.7cap3

http://s550.photobucket.com/albums/ii415/steve_hen/steveos%20rig/

 04/20/2012 10:26 PM
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Geowil
Peon

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Originally posted by: steveo_crossfire i  bet  your  card  is  diing  ,  i  had the exact  same thing happen  with my  5970

 

it's rma  time  if  you  still have warranty   , too bad your  card isn't a xfx

 

 

 

your  sol 

 

 

Well that does sound pretty plausible (escpecially considering the artifacts; this is actually what thought at first before it fixed itself on the second boot).  I will not rule it out entirely, but I am not 100% convinced it is on its way to dead; at least that it may be limping there and not sailing.

I was planning on getting two 6870's and x-firing them for my next setup but maybe I will have to spring for them a bit early; or I could wait for the 7970 to come down in price and do the same thing.

Hopefully I can squeeze another year out of it before it does kick the can though if that is what is happening.

Thanks for the responses, I may try lowering the clock a bit to see if that can breath some more life into it.



-------------------------

"I thought what I'd do was, I would pretend I was one of those Deaf-Mutes...Or should I?" -- Laughing Man
_____________________________________

Laughing Man Productions² Gaming and Entertainment Network

 04/20/2012 10:42 PM
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steveo_crossfire
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i'm  99.9%  sure   it's  just about  dead    good  luck  on  getting another year  out of it  lol 



-------------------------

Rampage II Extreme , 920 @ 4.7 ghz , 12 gig Dominator  2000mhz  , xfx  7970 BE  crossfire   1300/1800  , 60g Vertex 3 raid0 , 120g Vertex 3 raid0 ,wd 2  tb black , xfx 1250 w   , Dell 3007 , x-fi forte , logitech z-5500 , logitech g510/g700

12.8 / 12.7cap3

http://s550.photobucket.com/albums/ii415/steve_hen/steveos%20rig/

 04/21/2012 01:20 AM
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stumped
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http://www.neoseeker.com/news/18851-amd-cutting-southern-islands-prices-launching-three-for-free-program/



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Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 


 


 *  Quando Omni Flunkus, Moritati *

 04/22/2012 01:12 PM
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Geowil
Peon

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Originally posted by: steveo_crossfire i'm  99.9%  sure   it's  just about  dead    good  luck  on  getting another year  out of it  lol 

 

I am not saying that you are wrong at all in this post but I just wanted to point out how crazy this is.

Last night I had my pc crash five times in a row.  After the second time the card would crash just in windows after a few minutes of loading.  I loaded up into safe mode and removed the drivers the next time I loaded into Windows it did not crash so I reinstalled the drivers.

After the drivers were reinstalled I was able to play Saint's Row 2 for two hours straight, no crashing.  This thing is just crashing me so randomly, when I think of a card going bad it should always  cause crashes in a predictable pattern if the problem is bad transistors or maybe a bad capacitor.  This is defying any sort of pattern in it's crashes other then the amount of time the driver has been installed.

Day 1 to Day 3 w/ new install = perfectly fine, low probablity of a crash

Day 4: probability for a crash increases, crashes at most twice

Day 5: Higher probability still at least two crashes

Day 6: Cluster**** time, sometimes it even crashes in Windows

This is the progression that is followed, no matter what, if I reinstall the drivers.

I forgot to mention an important part of the BSOD, it says that it failed to reset the display driver and the BSOD is caused by a time out because of that.  It also gives a different memory address each time.

I am beginning to think more and more that the problem is a ram chip on the card that is going bad.  It could account for why the crashing seems so random and why it gets worse as the days roll by (I never turn my PC off usually) but it does not explain why restarting does not fix, or why driver reinstallation does, it since the ram should be cleared.

I also have another theory about the resolution, though this does not necccessarily mean the ram cannot also be at fault.  Right now I have my res at 1280x720, I run the games I am recording at this level as well (SR2 I was running at this res last night).  All the games that have been crashing, except one, are in 1920x1080 as was my desktop res.

I have not tried going back to 1920x1080 yet because I would have to reinstall the driver if it did start crashing because I usually only get one and a half minutes in Windows before it glitches out; cannot change the res in that amount of time due to how long the explorer takes to become responsive (25 to 40 seconds depending on what is loading).

 



-------------------------

"I thought what I'd do was, I would pretend I was one of those Deaf-Mutes...Or should I?" -- Laughing Man
_____________________________________

Laughing Man Productions² Gaming and Entertainment Network

 04/22/2012 05:50 PM
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Thanny
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I recently used one of my old Sapphire 4870 X2 cards for about a week, when my 5970 died (with some symptoms quite similar to yours beforehand), using the latest drivers.  There were no problems, so it's simply not the case that there's some gross incompatibility between the newest drivers and that card.

You may think you've discovered some nefarious pattern of failure following the reinstallation of drivers, but you haven't.  A combination of selective memory, random timing of failures, and a strong desire not to have a broken piece of hardware is clouding your ability to see the writing on the wall.  That's what it looks like from here, anyway.

 

 04/22/2012 07:30 PM
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Geowil
Peon

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Originally posted by: Thanny I recently used one of my old Sapphire 4870 X2 cards for about a week, when my 5970 died (with some symptoms quite similar to yours beforehand), using the latest drivers.  There were no problems, so it's simply not the case that there's some gross incompatibility between the newest drivers and that card.

 

You may think you've discovered some nefarious pattern of failure following the reinstallation of drivers, but you haven't.  A combination of selective memory, random timing of failures, and a strong desire not to have a broken piece of hardware is clouding your ability to see the writing on the wall.  That's what it looks like from here, anyway.

 

 

 

 

Never said explicitly that I thought that the drivers were to blame, I am just pointing out that reinstalling the drivers seems to have an affect on something.  I am thoroughly aware and have accepted that my card is on the way to being dead, I am planning to upgrade my system much sooner because of this, I am just trying to figure out why the failure patterns are as random as they are and inexplicably get fixed by something that should not have an effect on if the card is going to cause a BSOD or not.

Can you proffer an explaination as to why a card that crashes at the desktop within four minutes suddenly stops crashing and even runs a game for two hours only after the drives have been reinstalled?  I cannot think of any reason why that would be other then the downtime on the fan and the resulting heat during the reinstallation process.

I am wondering if at some point my card over heated and something melthed or became otherwise damaged.  I have heard of people baking their cards in ovens to reseat the chips after they have become slightly unseated; just curious if that could be what has happened here.

In short just knowing the card is dying is not enough for me, I want to know why and how the card can cause these crashes at one point but then work like nothing is wrong at other points.

 



-------------------------

"I thought what I'd do was, I would pretend I was one of those Deaf-Mutes...Or should I?" -- Laughing Man
_____________________________________

Laughing Man Productions² Gaming and Entertainment Network

 04/23/2012 12:02 AM
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Thanny
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The random nature of when failures occur are to be expected with such a complex piece of hardware.  I still maintain that any pattern you see with respect to driver installation is illusory.

As for baking the card, what that does is remelt solder connections, which can repair those that have cracked over time from the thermal stresses.  It's a legitimate option to pursue, provided you're willing to accept that the card might not work at all afterwards.  Just be sure to strip everything off first, and follow the directions that you can find online, for temperature, time, and physical support in the oven.

 

 04/23/2012 01:07 AM
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black_zion
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Here's what you do: you disconnect your hard drives, connect a spare hard drive, do a fresh clean installation (don't enter a serial number), and test it. But I must say, I am concerned, 32 bit OS means you have about 1.5gb of RAM, and God only knows why you didn't spend the $5 and get Microsoft to send you the 64 bit Vista disk yet...

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AMD FX-8350 w/ Corsair H105, ASUS Sabertooth 990FX Gen3/R2, 8GiB G.SKILL DDR3-2133, XFX HD 7970, 512GB Vertex 4, 256GB Vector, 240GB Agility 3, Creative X-Fi Titanium w/ Creative Gigaworks S750, SeaSonic X750, Corsair C70, HP ZR2440w, Win 7 Ultimate x64
 04/25/2012 09:56 PM
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DT3CH
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whats the temp of your card when a game is running? start a game alt tab out to either the CCC panel or maybe you have another app that can give you that information.  I had similar issues with a 4870 and it took me replacing the thermal paste with some artic silver (10 bucks) and cleaning out the card had a huge wad of dust inside.  After that no more bsod , and overheating will definitely crash your system or cause alot of pause and driver resets.

 04/25/2012 10:34 PM
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Geowil
Peon

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I already have some AS5 on the heat sinks, it is only 4 months old (the new paste).  I know it is not heat, I have had the card running stable for the past 2 days now at a much lower resolution.

I still cannot game though, that causes a crash after a while in all but the lowest res games or emulation.

I decided to just build a new system.  Going to move up from my current system:

Q6600, Asus Maximus II formula, OCZ platinum series DDR2-1066, the 4870X2, and vista ult 32-bit

To my new system:

I7-3930k, Asus Sabertooth X79, 16GB G. Skill Ripjaws DDR3-1600 7-8-8-24, Sapphire 7970 (non-ref)



-------------------------

"I thought what I'd do was, I would pretend I was one of those Deaf-Mutes...Or should I?" -- Laughing Man
_____________________________________

Laughing Man Productions² Gaming and Entertainment Network

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