Topic Title: Never Settle promo code not working
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Created On: 05/19/2013 04:00 PM
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 05/19/2013 04:00 PM
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himynameisriz
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I continuously have tried to enter my code into http://amd4u.com/neversettlereloaded/ as both the Never Settle bundle, and the Never Settle Reloaded bundle, and neither have worked. My friend and I both bought a 7970 card from MicroCenter (the foil for the code was not scratched), and neither codes have worked. 

Using "Never Settle" on the promotion type drop down, I get an error of an invalid code. Using "Never Settle Reloaded," I get this error:

"We're Sorry

There was an error processing your submission, please check all values and post again." 

 Any ways to fix this issue?

 05/20/2013 04:19 PM
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THX_1138
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I joined just to ask the same question!

 05/21/2013 10:39 AM
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skochin
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Same! I thought I am the only one... Bought a card at retailer store (MicroCenter) and code from coupon they gave me is not working. " We are sorry ...." 

 05/21/2013 10:42 AM
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himynameisriz
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I have yet to receive any help from AMD through their support email, this forum or even the Facebook page.

How could this be taking this long. 

 05/21/2013 10:44 AM
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skochin
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I emailed my question to amd4u yesterday (May,20) but nothing yet. I am ready to return my card to Microcenter.

 05/21/2013 10:52 AM
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himynameisriz
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I personally don't mind the wait, only because I bought the card for the card and not the games. Also, please note, it's not MicroCenter's fault, it's AMDs. Furthermore, I understand your frustration and may personally change my card to an nVidia one, but the Twin Frozr 7970 is so good. If only I could get my hands on 7970 Lightning..

 

Anyways, I may or may not switch to nVidia myself because if something this low level of frustration is becoming a problem, I can only imagine what it would be like for something more important..

 05/21/2013 10:56 AM
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skochin
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I understand it is not the microcenter issue, but I bought this card mainly because of the promo, I could wait otherwise. There is some other topic or two in this forum related to the same issue, but looks like page returned 404 not found error in that case. Users reported same No help issue. Seems like great customer service...

 05/21/2013 11:15 AM
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skochin
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They have closed neversettle portal for maintenance. Hopefully they fix it soon...

 05/21/2013 11:41 AM
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himynameisriz
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"Soon" seems to be weeks to months later for most people.

 05/21/2013 11:44 AM
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skochin
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Will see... They just closed it for maintenance this morning... But other people had problems with duplicated codes back then when they were able to redeem coupons. I wonder if it will be the same issue for us when they fix the portal.

 05/21/2013 11:46 AM
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himynameisriz
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Could you provide a link that proves it went down today? I haven't seen it working since I bought the card (Saturday night).

 05/21/2013 11:50 AM
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skochin
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It is the same link: http://www.amd4u.com/neversettlereloaded/index.html

If you refresh the page, you will see it has been changed. You cannot enter your code anymore, because it says We are sorry at the top of the page. It happened this morning around 8-9AM MT

 05/21/2013 02:10 PM
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Marc@AMD
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Official statements have gone out through social media platforms already:

"We have identified an issue with the Never Settle: Reloaded portal that affects code redemption.  We have taken the portal down for maintenance to resolve the issue, and expect to have it back online soon.  We'll update you when we have more information. We appreciate your patience."

;Marc



-------------------------

AMD Customer Care

The information presented in this document is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. Links to third party sites are for convenience only, and no endorsement is implied.

 05/22/2013 09:27 AM
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himynameisriz
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That did it. Thanks Marc. It worked

 05/22/2013 10:44 AM
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skochin
Peon

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Got my codes this morning. Will see if they work later today. But redeeming page is fixed at least.

 05/22/2013 01:23 PM
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himynameisriz
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I'm just wondering when we'll actually get the Tomb Raider keys. I can't seem to find a date.

 05/22/2013 01:45 PM
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chainesaw
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Originally posted by: himynameisriz I'm just wondering when we'll actually get the Tomb Raider keys. I can't seem to find a date.

 

 

There is no ETA right now

 05/22/2013 01:55 PM
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himynameisriz
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Sad day..

 05/22/2013 09:26 PM
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Fishead
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The page hasn't changed to me and my code is stil not working.

 05/22/2013 10:26 PM
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himynameisriz
Peon

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Hit ctl+f5 (clears your cache)

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