I was able to determine that another temporary pause on the deployment of the game-keys is on-going while a system update is taking place. An official message did go out through Facebook, and Twitter (I believe):
“Delays in game delivery occur from time to time as we work to update the system accordingly. Any delayed codes will be delivered ASAP. For further assistance contact firstname.lastname@example.org. We will keep you updated on the progress.”
With that said, I understand that some of you have been waiting for lenghty periods of time (re: 2 weeks or more), and I suspect that this delay would likely not be a part of the current temporary pause. Please PM me the following details so I can try to assist you in getting your game-key.
- First & Last Name
- E-mail address used when completing the Coupon-Code Redemption
- Coupon-Code (if you have it)
I was also able to confirm that Crysis 3 game-keys go through an extra step to validate the region, so there is typically a 24hr turn-around on that game-key. However, if you are still waiting for this game-key well outside the 24hr window too, please PM me the details above.
AMD Customer Care
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