Topic Title: AMD never settle forever reloaded code not work
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Created On: 10/22/2013 07:12 PM
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 10/22/2013 07:12 PM
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slimfit
Peon

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Joined: 10/22/2013

They sent me the code this morning, today the last day for redeem the game.

I went to ubi shop, follow direction from AMD email, the website say the code invalid. I contracted AMD 1 hour ago, and I assume that they will read my email tomorrow, and that mean my code expire, I lose my game.

Any advice?

Thanks

 10/23/2013 08:51 PM
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orlok
Peon

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Joined: 10/23/2013

Hello there

 

Im in a similar position.

I have 3 codes plus the "silver" deal all of which do not work.

Ive raised a ticket on teuesday (now thurs) and have heard nothing back. I even attached photos as advised.

Not good.

The benefit of the couponds was a deciding factor in choosing AMD over Nvidia whom I've usually used.

I hope someone assists us soon.

 

Rgds

 

OrLoK

 10/23/2013 10:03 PM
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Marc@AMD
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Originally posted by: slimfit They sent me the code this morning, today the last day for redeem the game.

 

I went to ubi shop, follow direction from AMD email, the website say the code invalid. I contracted AMD 1 hour ago, and I assume that they will read my email tomorrow, and that mean my code expire, I lose my game.

 

They may not reply in 24hrs.  I would give them around 72hrs at this point in time.  They are once again swamped with support requests.  Don't worry about meeting any expiry date.  You'll get your game keys.

;Marc



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AMD Customer Care

The information presented in this document is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. Links to third party sites are for convenience only, and no endorsement is implied.

 10/23/2013 10:05 PM
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Marc@AMD
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Originally posted by: orlok Im in a similar position.  I have 3 codes plus the "silver" deal all of which do not work.  I've raised a ticket on teuesday (now thurs) and have heard nothing back. I even attached photos as advised.  Not good.

 

The benefit of the couponds was a deciding factor in choosing AMD over Nvidia whom I've usually used.

 

I hope someone assists us soon.

 

Can you clarify the issue.  Do you have 3 seperate unique coupon-codes from the Never Settle: Reloaded promotion, plus a Never Settle Forever coupon-code?  If so, can you confirm you've purchased a total of 4 graphics cards?

;Marc



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AMD Customer Care

The information presented in this document is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. Links to third party sites are for convenience only, and no endorsement is implied.

 10/24/2013 07:23 AM
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orlok
Peon

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Hello there

 

Sorry to hijack the thread Im happy to start a new one, I should lnow better really.

Regardless, to clarify I have purchased one (1) Video card and have 4 coupons as part of the deal.

Theree (3) single game coupons and one (1) AMD Silver coupon.

Here's a pic.

Obviously I have excluded the codes.

Im happy to supply further info if needed.

 

Rgds

 

LoK

 10/24/2013 09:03 AM
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Marc@AMD
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Orlok, kindly PM me the following details.

  • first & last name
  • e-mail address
  • all 3 coupon-codes
  • product you bought

;Marc



-------------------------

AMD Customer Care

The information presented in this document is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. Links to third party sites are for convenience only, and no endorsement is implied.

 10/24/2013 10:18 AM
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orlok
Peon

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Originally posted by: Marc@AMD Orlok, kindly PM me the following details.

 

  • first & last name
  • e-mail address
  • all 3 coupon-codes
  • product you bought
;Marc

 

 

Done.

 10/24/2013 05:12 PM
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orlok
Peon

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fyi Here's the deal below.

http://www.ebuyer.com/544191-powercolor-pcs-hd7850-2gb-gddr5-dvi-hdmi-displayport-pci-e-graphics-card-ax7850-2gbd5-2dhppe

Theyve been in touch and informed me AMD is the way forwad on this issue.

 

Rgds

 

LoK

 10/24/2013 05:15 PM
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Marc@AMD
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Reply sent to you, Orlok



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AMD Customer Care

The information presented in this document is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. Links to third party sites are for convenience only, and no endorsement is implied.

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