Lords ( as)
First , excuse my english sucks. I am Brazilian and I am using Google Translate.
I just bought 2 MSI HD 7990 and am trying to retrieve the KEYS of the 8 games they have on sale . But without success. I already did the registration on the MSI website. Registered products . But nothing so far !
I followed the steps indicated by this website : http://event.msi.com/vga/2013/HD7990_8in1/
A purchase receipt has also been sent to both my registration , as my wife who is the Second 7990 . I am attaching the NF also here in e- mail , if necessary .
I have opened a ticket on the page of the website designed to support you , and they answered me the Following:
"Ticket : Promotion Content : Hi , can sir.You contact with the seller ( where you bought the card from ) for help If the reseller for some reason can not help , You Could try to contact MSI distributor from below www.msi . . com / service / wheretobuy / near your place or MSI office from below www.msi.com/about/contact-us/ . Thanks for your cooperation in advance! Best Regards , MSI Technical Support Team
Please do not change the subject if you reply directly , or you can log into https://register.msi.com/ to relpy ,
Thank you . "
I have also got in touch with the store that sold me , and they answered me the Following:
" Tonny Terabyteshop So , as we do not responsible for this promotion AMD can not give you a correct opinion Tonny , we had the case of people who bought the 7990 reported this problem to us to rescue more games eventually succeeded by that customer 's account he joined the MSI website as the main item number of the product , if the serial number , and then he received the keys of the games , I believe this is the procedure for redemption of games "
Also I contacted the Phone available in the website :
Service in the following phones : São Paulo : (11) 3473-0856 (11) 3578-5496
But who met me could not tell me anything . He asked me to return after 13hs that would be when the Rest of the " Technical " would return from lunch . The single damaged with all this " mess " we are being , me and my wife .
How do I get to "Redeem Your Unique Game Code " ??
Thank you !
01:22 PM by