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Topic Title: Day 2 Still no BF4 code (Comment if you are having the same problem)
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Created On: 01/16/2014 07:11 AM
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 01/16/2014 07:11 AM
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AppyHappyLad
Peon

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Pretty annoyed AMD io cannot even log into the site anymore anyone else still having this issue? If so its your time to shine!

 01/16/2014 09:29 AM
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stiffneck65
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Yes me too...no code sent

 01/16/2014 10:03 AM
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bazcb
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Me I don't have mine seems the issue it's been blocked by Ray... Maybe some folk can't under stand spending a lot of money that people expect to get what they asked for ... Also to the fact we where lied to last night.. I'm shocked at the lack of understanding and customer service skills of staff @ AMD this type of issue should be quickly resolved as by previous posts on the forum we are not the only ones that have or has this issue ... 

 

 01/16/2014 10:08 AM
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stiffneck65
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I wouldn't apportion blame to the board staff, how is any of this their fault?

The problem lays with the redeeming process itself.The scratch off should have been BF4 key not a redeem key for the key !

 

 01/16/2014 10:08 AM
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bazcb
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The board staff said last night it would be resolved last night and it ain't , false information 

 01/16/2014 10:34 AM
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stiffneck65
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Edited: 01/16/2014 at 12:32 PM by stiffneck65
 01/16/2014 10:40 AM
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lichy13
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Another unhappy customer here. I bought AMD especially for this promotion and it's ridiculous that such a big company cannot provide the promised keys. Don't understand how this can be such a major issue for them. Please can you guys sort my key out ASAP.

 01/16/2014 10:44 AM
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stiffneck65
Peon

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Edited: 01/16/2014 at 12:32 PM by stiffneck65
 01/16/2014 11:04 AM
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Ray@AMD
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I have personally forwarded each of your situations to the redemption team. Your situation is being worked on, as we speak.

However, continuining to open new threads on this topic will not help speed up this process at all.  

To summarize, we apologize for the issue and are working to resolve it as soon as possible.

Your patience is appreciated.



-------------------------

AMD Customer Care


The information presented here is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. Links to third party sites are for convenience only, and no endorsement is implied.

 01/16/2014 11:46 AM
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sp00ney
Peon

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any news?

 01/16/2014 12:30 PM
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lichy13
Peon

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Thanks Ray. I have just received my code. I will test it tonight as soon as I get home, fingers crossed. I'll report back here.

 01/16/2014 12:34 PM
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stiffneck65
Peon

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Thank you Ray, your help has been greatly appreciated.

You went the extra mile and I could not be more gratefull.

My key has just arrived.

 01/16/2014 12:47 PM
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bazcb
Peon

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Thank you Ray very much appricated Got my key now the huge download has started

 01/17/2014 01:55 PM
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Krewella
Peon

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Still got no code

 01/20/2014 12:31 PM
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bazcb
Peon

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issue!!! Was supposed to be the Ultimate Pack !!! Which according to online inc china Rising... AMD sort this out!!

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