Topic Title: BF4 PROMO CODE ISSUE
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Created On: 03/22/2014 09:33 PM
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 03/22/2014 09:33 PM
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ajuacg
Peon

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Joined: 03/22/2014

Guys I've entered my coupon code in amd4u.com/getbattlefield4/  28days ago, and im still waiting for my origin code. Few days later I've sent a support ticket in the same promo page and they answered me this:

Hello,

Unfortunately there is a delay in the delivery of the game key. There is no estimated time of delivery, but you will be emailed the game key automatically once they become available.

We sincerely apologize for any inconvenience that we may have caused for you.

If you have any other questions, please feel free to contact us.

For more information, please visit
www.amd.com/neversettleforever for full terms and conditions.
For a faster solution, please visit
www.amd4u.com/radeonrewards/faq for frequently asked questions.

Regards,
AMD4U Support

 

As I see, that is a normal response, but since 28 days have passed I think I have a real problem, if any moderator or anyone can give me a hand it would be much appreciate. Btw this is my Reference Id: 295845-MS

Thanks

 03/24/2014 12:20 PM
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lois2k
Peon

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I have exactly the same problem, I've been waiting for 28 days (since 24/02/2014), and I’ve sent two support tickets and each time I’ve received the same answer above. If anyone can help me please this is my Reference Id: 298859-MS.

 Thanks

 03/24/2014 01:14 PM
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lois2k
Peon

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Support team sent me this a couple minutes ago:

*

Hello,

Unfortunately, this promotion is not supported in your region so you will not be able to redeem the games. We apologize for this inconvenience and if you have any other questions, please feel free to contact us.

For a faster solution, please visit www.amd4u.com/radeonrewards/faq for frequently asked questions. For more information, please visit www.amd.com/neversettleforever for full terms and conditions.

Regards, AMD4U Support

*

Please tell me in witch part of the terms are my country “VENEZUELA” listed:

http://sites.amd.com/us/Documents/AMD_Radeon_290X_Battlefield4_Limited_Ed.pdf?webSyncID=c5a660e6-de7a-66d5-871b-ba5e51aeb676&sessionGUID=6de984d3-5989-2e8e-e3cb-6c7ace16ec70

Because www.amd.com/neversettleforever is NOT the battlefield 4 promotion

"

Residents of the People’s Republic of China are not eligible. Residents of any country in which
distribution of
the Game is not available, prohibited by law or export restrictions are not eligible. Residents of Cuba, North Korea, Syria,
Sudan, and
Iran are not eligible.

"
 03/24/2014 01:35 PM
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ajuacg
Peon

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I received the code a few minutes ago and by the way I'm from Venezuela, so I don't understand your situation lois2k. this is the message that was sent to me:

Hi,

We have sent you the email containing your game key(s). Please check your mailbox and be sure gamingevolved@amd4u.com is on your safe list to ensure unblocked delivery of your game key.

If you have any other questions, please feel free to contact us.

For a faster solution, please visit www.amd4u.com/radeonrewards/faq for frequently asked questions.
For more information, please visit www.amd.com/neversettleforever for full terms and conditions.

Regards,
AMD4U Support

 03/31/2014 01:32 PM
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matijsvanderbij
Peon

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Hi, I have bought a Dual-x R9 270X battlefield 4 edition. Now I went to the site it stand on the pakkage:

amd.com/battlefield4offer

now comes the part I don't like, this site is in maitenance, how can I get my BF4 edition?

 

kind regards,

 04/01/2014 10:20 AM
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lois2k
Peon

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Originally posted by: matijsvanderbij Hi, I have bought a Dual-x R9 270X battlefield 4 edition. Now I went to the site it stand on the pakkage:

 

amd.com/battlefield4offer

 

now comes the part I don't like, this site is in maitenance, how can I get my BF4 edition?

 

 

 

kind regards,

 

 

Well after a month and 3 tickets sent (how I said above) I finally received my code, I don’t know if it was because I posted here but after I did they decided to send it. I wish you good luck

 04/05/2014 05:22 PM
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matijsvanderbij
Peon

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Originally posted by: lois2k
Originally posted by: matijsvanderbij Hi, I have bought a Dual-x R9 270X battlefield 4 edition. Now I went to the site it stand on the pakkage:

 

 

 

amd.com/battlefield4offer

 

 

 

now comes the part I don't like, this site is in maitenance, how can I get my BF4 edition?

 

 

 

   

 

kind regards,

 

 

 

 

 

 

 

Well after a month and 3 tickets sent (how I said above) I finally received my code, I don’t know if it was because I posted here but after I did they decided to send it. I wish you good luck

 

 

Tx, I could use some!

I send my first ticket

 04/09/2014 02:09 PM
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kile82
Peon

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I have followed the instructions on the amd site and i recieved an email :

We're Sorry. Battlefield 4 – EA Origin Download Coming Soon.

Unfortunately we are unable to process your Battlefield 4 – EA Origin Download game code at this time. We will email you as soon as the Battlefield 4 – EA Origin Download game code is available. We appreciate your patience as we resolve this issue.

What is this??

Reference Id: 364816-MS

Ticket ID: 26649

Thanks for resolving my isu

 04/09/2014 02:50 PM
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nyampizza
Peon

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I'm having the same problem.

reference id: 364759-MS

ticket id: 26554

 04/10/2014 10:29 AM
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kile82
Peon

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Joined: 04/09/2014

I'm still waiting for the key. Can you help me mr. Ray@AMD percent see that you have helped many people in this forum with this issue. I would be very greateful

 04/10/2014 11:49 AM
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kile82
Peon

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problem solved

 

 04/22/2014 07:38 AM
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FaKo
Peon

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Hi everybode,

i have the same Problem

I have sent a support ticket with Ticket ID: 28151

Can some of the amazing AMD Moderators help me out?

A picture is in the Ticket.

I really would appreciate it

 

Regards
Fabian



Edited: 04/22/2014 at 09:00 AM by FaKo
 04/24/2014 06:17 PM
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killer1nz
Peon

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Joined: 04/16/2014

Hey, I have the same issue unfortunately been waiting for 10 days now (not including having to send through a ticket previously to get my coupon code reactivated) haven't recieved anything since getting an email saying "We're Sorry, BF4 - EA Origin Download Coming Soon."

Could anybody shed any light on this or possibly give me a potential ETA on when I might receive my origin product code? Thanks!

 

Reference Id: 368931-MS

Previous Ticket Id: 26979

EDIT: Received my code. Thanks!!



Edited: 05/01/2014 at 11:45 PM by killer1nz
 04/27/2014 10:28 PM
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Greg_Giggas121
Peon

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Im getting the same issue PLEASE HELP

Battlefield 4 – EA Origin Download

We're Sorry. Battlefield 4 – EA Origin Download Coming Soon.

Unfortunately we are unable to process your Battlefield 4 – EA Origin Download game code at this time. We will email you as soon as the Battlefield 4 – EA Origin Download game code is available. We appreciate your patience as we resolve this issue.

Reference ID: 379302-ms

Ticket ID: 29162

 04/28/2014 01:18 AM
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M4shooter
Peon

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Joined: 04/28/2014

Having the same issue as a lot of you. 

 

Submitted my bf4 code and I got an email saying that the origin code was unavailable. I submitted a ticket and never heard back.

Any help from the mods would be much appreciated.

Reference Id: 379114-MS

Ticket ID: 29127

 04/30/2014 12:25 AM
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vegasafiq
Peon

Posts: 13
Joined: 04/30/2014

Hi everybode,

i have the same Problem

I have sent a support ticket with Ticket ID: 29695

 

Regards
vega

 05/06/2014 09:23 PM
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JBOv1
Peon

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Joined: 05/06/2014

I have this same issue and when i called amd the first time they said it was handled through the rewards program so since i got the unavaliable message i might call them back at their main tech support since it seems this has been going on since last year

Ticket ID: 30581

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