Topic Title: BF4 Promo and support ticket form not working
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Created On: 04/04/2014 08:45 AM
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 04/04/2014 08:45 AM
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Seren
Peon

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Joined: 04/04/2014

It is saying my code is invalid... Tried entering it multiple times (like typing an 8 instead of a B etc) and no luck.

So I try submitting a support ticket with supporting images and message but it doesn't seem to be submitting, it stays on the same page but doesn't report that any information is missing. All fields are filled in.

I bought a Gigabyte Ltd Ed. R9 280XOC.

 04/05/2014 08:14 AM
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LeC
Peon

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same problem here

Error: UID is not valid

 

I've already sent a ticket.

Ticket ID: 26064

 04/05/2014 05:08 PM
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Jukkz
Peon

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Same issue here, tried 3 keys, none of them works.

 04/15/2014 02:08 PM
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Iggystrat
Peon

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I also have tried 2 keys and constantly getting "Error: UID is not valid", tried on different computers with different accounts, nothing. Still waiting for a reply from support (Ticket ID: 27245)

 04/15/2014 02:49 PM
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Ray@AMD
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There is no need to post the same comment on multiple threads. I have already updated another thread. Trying to keep track of user id's on multiple threads will only slow down the process.



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Edited: 04/15/2014 at 05:05 PM by Ray@AMD
 04/15/2014 03:20 PM
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Iggystrat
Peon

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Sorry, thanks for your help!

 04/17/2014 06:22 PM
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Iggystrat
Peon

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Problem completely solved, thank you so much!

 04/19/2014 08:24 AM
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Seren
Peon

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Ah, looking at another persons thread it seems to be attaching images that's causing the support form not to work. Guess I'll have to upload to an external website (how can I do this if it's of the coupon card?) and post the link...

 04/22/2014 11:41 AM
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Nesrecnix
Peon

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Hi !

I have a problem with "unique coupon code"  !!

When you type the 12 digit code  im getting   "Error: 

UID is not valid ".. 

I have only one week until the expiration date code .. 

What should I do? 

Thanks

Ticket ID: 28272

 

 04/27/2014 05:48 PM
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Nesrecnix
Peon

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Everything works fine !!

Thank's for support ..

CHEERS from Serbia !!

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