Topic Title: Battlefield 4 code, UID invalid, yet another one!
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Created On: 04/28/2014 10:42 AM
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 04/28/2014 10:42 AM
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4_pack
Peon

Posts: 3
Joined: 04/28/2014

I Have 5x Battlefield 4 codes, (Scratch off cards supplied with R9 290's) none of which work on http://www.amd4u.com/getbattlefield4/

Seems I'm not alone in this problem either.

I have read the forum and Rays Post:

Originally posted by: Ray@AMD There have been a spate of postings/DM's complaining that users are unable to redeem their free game codes.

The MAJORITY of them are because they have not provided the proof of purcase they have been asked to provide.

Please make sure you check your email account and provide the information required BEFORE opening a new thread on this forum.

However the "submit proof of purchase" I note is only applicable to *For AMD A10 or FX desktop or laptop purchases from Walmart or OfficeMax only.AND only in North America.

In the section to redeem the AMD Unique ID there is no requirment or facility to provide any proof of purchase.

I have raised support tickets for this: 29308 and 29020.

I should hope in light of the obvious technical issues AMD have had with this promotion that we can expect the offer period to be extended or that suitable compensation or another offer is opened to compensate us if we cannot redeem these promotional codes in time?

 

 04/29/2014 02:53 PM
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TypeOverride
Grinding Levels

Posts: 117
Joined: 04/26/2014

can you explain to me:

A) Where to make a support ticket

B) Can i get Bf4 too when ive bought a R9 280x ? Or isit only the Battlefield Bundle or something ? Ive got a "Radeon Reward Gold Membership"-code. Is this what i need ?



-------------------------

[Int Core i7-2600K]
[Asus P8P67 EVO]
[2x Corsair D3 4GB 1333-999 XMS]
[750 Watt]
[NEW Sappihre R9 280x Dual-X OC] - Blue Screen by AMD kernel mode driver
[Windows 7 64-bit]

 04/29/2014 03:44 PM
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4_pack
Peon

Posts: 3
Joined: 04/28/2014

You only get bf4 if you brought it as part of the promotional bundle, you should have a battlefield 4 card (scratch card) or code either in the box or supplied by the company you purchased from.

Not all products / versions are included in the promotion

 04/29/2014 04:16 PM
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tomdowell
Peon

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Joined: 04/29/2014

How do i make a support ticket about this issue?

 04/29/2014 04:21 PM
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4_pack
Peon

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Joined: 04/28/2014

Go to www.AMD4u.com/getbattlefield4

 

On the top right there is a contact support tab, fill out the form there to raise a suport ticket.

 

 

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