Topic Title: Have they forgotten about the Never Settle Forever support?
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Created On: 07/04/2014 10:32 PM
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 07/04/2014 10:32 PM
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waza72
Peon

Posts: 9
Joined: 07/01/2014

Alright.. I've just about had it. The one thing and one thing only that made me go R9 280X rather than a GTX770 was the fact that I'd receive three free games with it. But as I was about to type the code in I apparently need to contact support. Very well. I send a message June 30 and receive nothing until June 2. I send them a picture of my receipt and all that and now (June 5) no response yet.

I'm very disappointed. Have they forgotten me or something? When they require a picture to be sent, make this process quick. Snappy. Fast.

I need to ask the others now, how long did you have to wait? I'm extremely dissatisfied!



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Yours sincerely,


Mikael S.

 07/16/2014 03:31 AM
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IAMAZOMBIE
Peon

Posts: 5
Joined: 07/14/2014

Originally posted by: IAMAZOMBIE
Originally posted by: IAMAZOMBI

Hello there,

if you've gotten an E-Mail which confirms your sending a support ticket, you can ignore the rest of this post.

There is the possibility that they didn't receive your ticket due to a problem with the ticket system which was already looked at in this thread:

amd support ticket problem

When I figured it out and finally sent them my support ticket I got an E-Mail which confirmed my support ticket entry immediately.

The E-Mail which stated that my coupon was "reactivated" came the day after.



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