Topic Title: 4870 X2 strange behavior after driver update
Topic Summary: Original MS Driver is OK, problem started after upgrade to latest
Created On: 03/22/2013 05:36 PM
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 03/22/2013 05:36 PM
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penske
Peon

Posts: 6
Joined: 03/22/2013

Hello everyone, this is a problem that's driving me nuts.

I did a fresh install of Windows 7 x64 and everything worked fine out of the box. I was using original MS driver (8.56.1-081104a-071877E-ATI).

Then, I downloaded latest Catalyst Drivers (13.1) and the problem that I have now is that every time I restart my Windows, the next boot I have "no video signal" (monitor goes to energy saving), but my Windows loads fine (I can hear the Windows Startup sound).

2 things I noticed: when this happen, I have no video in BIOS and the GPU cooler does not slow down when Windows loads, as is usual.

Then, with no video, I am able to log into Windows and restart using "shutdown /r". When the computer restarts, hooray, I have video. But if I restart again, the same things happen all over again. This is 100% reproduceable in my system, happens every time.

Summary: I have video in 1 of 2 WIndows boots, every time.

I reverted my drivers to 8.56.1-081104a-071877E-ATI through Windows, and the problem stopped! So, I guess this is somehow Driver related.

I am willing to try everything you guys recommend me. I wish I could boot normally with latest drivers.

Thank you very much in advance,

Penske.

 

Obs.: PSU is 550W Corsair, MoBo is Asus P6T, GPU is Saphire 4870 X2, mem is 3x 2G Corsair DDR3, PS2 Keyboard, USB mouse



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i7 Bloomfield 920 - 6G DDR3 Corsair Triple Channel - Radeon HD 4870 X2 - LG Flatron W1952TQ - Asus P6T

 03/22/2013 07:19 PM
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black_zion
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Use an older driver set.

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 03/22/2013 09:06 PM
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penske
Peon

Posts: 6
Joined: 03/22/2013

That would be one of my last options since newer drivers are a lot faster in games, maybe someone had this problem and fixed it.



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i7 Bloomfield 920 - 6G DDR3 Corsair Triple Channel - Radeon HD 4870 X2 - LG Flatron W1952TQ - Asus P6T

 03/23/2013 10:54 AM
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Eydee
Dungeon Master

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Joined: 12/27/2008

I wonder how your monitor is connected to the card.



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 03/23/2013 01:52 PM
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penske
Peon

Posts: 6
Joined: 03/22/2013

It's connected through DVI. The Gpu has 2 of these and I tried both with same results. 



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i7 Bloomfield 920 - 6G DDR3 Corsair Triple Channel - Radeon HD 4870 X2 - LG Flatron W1952TQ - Asus P6T

 03/23/2013 03:47 PM
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black_zion
Nanotechnology Guru

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Using an older driver set is a standard diagnostic step. It takes all of 10 minutes to AMD Driver Cleanup the existing set and install an older one.

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ASUS Sabertooth 990FX/Gen3 R2, FX-8350 w/ Corsair H60, 8 GiB G.SKILL RipjawsX DDR3-2133, XFX HD 7970 Ghz, 512GB Vertex 4, 256GB Vector, 240GB Agility 3, Creative X-Fi Titanium w/ Creative Gigaworks S750, SeaSonic X750, HP ZR2440w, Win 7 Ultimate x64
 03/26/2013 06:57 PM
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penske
Peon

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Joined: 03/22/2013

Sorry the delay to answer back.

I 've been trying older drivers and I can confirm that all 11.12 or newer drivers have the same behavior. Now I am trying even older ones and I let you know.

Meanwhile I tried other things like disabling overdrive, disable the CCC, use alternate DVI mode, etc, with no luck.

I'm gonna keep testing and I let you know the results.

Thanks,

Penske



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i7 Bloomfield 920 - 6G DDR3 Corsair Triple Channel - Radeon HD 4870 X2 - LG Flatron W1952TQ - Asus P6T

 04/03/2013 11:22 AM
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penske
Peon

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Joined: 03/22/2013

Hello,

I tried many, many older drivers and the only one I can positively be sure to work correctly is the one that comes with original Win7 instalation. Some drivers (11.1 for example) do work most of time, but in the long run the problem appeared randomly.

Can I take some conclusion of these drivers tests? I am lost here.

 

Thanks,

Penske



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i7 Bloomfield 920 - 6G DDR3 Corsair Triple Channel - Radeon HD 4870 X2 - LG Flatron W1952TQ - Asus P6T

 04/03/2013 12:05 PM
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Canis-X
Forum Moderator

Posts: 719
Joined: 08/28/2012

If you are positive that you have cleaned out all of the old drivers off of your system and you can reproduce this at-will, I would recommend that you submit the issue to AMD through the official process...

**STICKY** | AMD ISSUE REPORTING FORM
Reproducible issues can be reported here.



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The opinions expressed above do not represent those of Advanced Micro Devices or any of their affiliates.
Requiescat In Pace AMD Processor Forums | Member since: 1/19/2009 | Post count:
4142
Please don't PM me with questions, instead create a thread so that everyone can assist and benefit from the knowledge provided. Thanks in advance!

 04/03/2013 12:32 PM
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penske
Peon

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Done that! In fact, I did it through http://www.amd.com/legacyreport, because that's the link indicated in the 4870 x2 driver download page.

 

Hope that they can reproduce the issue too and correct it.

Meanwhile I decided to use the latest drivers and I will try to reboot less, rsrs.

Thanks everyone,

Penske



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i7 Bloomfield 920 - 6G DDR3 Corsair Triple Channel - Radeon HD 4870 X2 - LG Flatron W1952TQ - Asus P6T

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