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Topic Title: **STICKY** | Catalyst Driver Install Crash/BSoD
Topic Summary: ..with Catalyst 13.XX Driver on systems using AMD 970 Chipset and CrossFire'd HD5000 Series or Newer Graphics Cards.
Created On: 07/29/2013 04:02 PM
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 07/29/2013 04:02 PM
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Marc@AMD
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Posts: 774
Joined: 07/30/2012

Please see the KB Article link below if you are experiencing the following:


When installing an AMD Catalyst™ 13.XX Driver on a system using the AMD 970 chipset and two AMD Radeon™ HD5000 or newer Series graphics cards enabled with AMD CrossFire™ technology, the following symptoms may be experienced:

  • A blue screen of death (BSOD) error when the system is rebooted after the driver installation is completed.
  • A black screen is displayed when the system is rebooted after the driver installation is completed.


KB Article: GPU-505

;Marc

 



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AMD Customer Care

The information presented in this document is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. Links to third party sites are for convenience only, and no endorsement is implied.

 08/08/2013 09:57 AM
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Marc@AMD
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Posts: 774
Joined: 07/30/2012

An alternative solution is to update the graphics driver to AMD Catalyst™ 13.8 Beta.

;Marc



-------------------------

AMD Customer Care

The information presented in this document is for informational purposes only and may contain technical inaccuracies, omissions and typographical errors. Links to third party sites are for convenience only, and no endorsement is implied.

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