Topic Title: Sound stutters with Crossfire enabled
Topic Summary: High DPC latency
Created On: 12/30/2013 08:01 AM
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 12/30/2013 08:01 AM
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Actionhenkt
Peon

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Joined: 12/30/2013

Hello,

I recently upgraded my computer and installed 2 new videocards (Radeon R290 crossfire enabled) , new motherboard and CPU in my computer.

Since I got this setup the games I play have stuttering sound and distortion. Its pretty noticeable. I have used latencymon and DPC checker to check the latencies and the latency is at +16000 when playing games (on W8 and W7, I have reinstalled my computer 2 times). W7 seems to have normal latencies (around 20-40) when the computer is idle, W8 stays above 1000 all the time and rises to 16000+ when playing games.

Latencymon is pointing to a directx component, its causing high execution times (around 16/30 ms). If I play games windowed mode the stuttering etc dissappears (with crossfire enabled) but this also seems to impact FPS and smoothness in the games. If I turn off crossfire the problems go away and I can play the games fullscreen but then im missing a videocard .

I did not have this issue with my previous board and CPU (AMD 1090T CPU and ASRock Extreme4 board) ... (I had the R290's installed in the old computer first). So it started when I replaced the motherboard and CPU (ASRock Killer Z87 and Intel 4770K) ... so I would think it has something to do with the new motherboard or CPU, but why do the problems disappear when I disable crossfire or play games in windowed mode ?? Is there something wrong with the drivers ?

Graphics Card

2x XFX Radeon R290 black edition
Stock clocks

AMD Catalyst Driver Version, and Driver History
Using latest drivers 13.12 (also tried the beta drivers, same issue)

Operating System
Have tried W8 x64 / W7 x64

Issue Details

Sound stuttering, pops,cracks.
- include specifics on symptoms, and steps to reproduce the issue

Just play a game with crossfire enabled fullscreen

- for 3D Games, please include details of your in-game graphics settings (ex: Anti-Aliasing, VSync, etc..)

Example game Arma 3, all settings on ultra, league of legends all settings max. The issue appears in all games I play.


- links to videos or pictures that may demonstrate your issue
None found


Motherboard or System Make & Model

Selfbuilt
ASRock Killer Z87

Intel 4770K

Crucial Ballistix 16gb / 1600mhz


Power Supply

Corsair AX850w

http://www.corsair.com/professional-series-gold-ax850-80-plus-gold-certified-fully-modular-power-supply.html


Display Device(s) and Connection(s) Used
Using Iiyama prolite 24" connected with DVI.

Applications and Games
Battlefield 4, League of Legens, Arma3, Rome total war 2, Chivalry, StarWars old republic etc


CPU Details
Intel 4770K stock clocks (with turbo enabled)

Motherboard BIOS Version
Using latest version, 1.10


System Memory Type & Amount
Crucial Ballistix 16gb / 1600 mhz


Additional Hardware
Samsung evo840 pro 128gb

Additional Details
Have reinstalled the computer 2 times (w7 and W8). Have installed drivers one by one while checking latency with latencymon and dpc checker. Latency doesnt change untill I start playing games.

 

 12/31/2013 11:12 PM
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blackplague815
Peon

Posts: 5
Joined: 12/25/2013

Originally posted by: Actionhenkt Hello,

 

I recently upgraded my computer and installed 2 new videocards (Radeon R290 crossfire enabled) , new motherboard and CPU in my computer.

 

Since I got this setup the games I play have stuttering sound and distortion. Its pretty noticeable. I have used latencymon and DPC checker to check the latencies and the latency is at +16000 when playing games (on W8 and W7, I have reinstalled my computer 2 times). W7 seems to have normal latencies (around 20-40) when the computer is idle, W8 stays above 1000 all the time and rises to 16000+ when playing games.

 

Latencymon is pointing to a directx component, its causing high execution times (around 16/30 ms). If I play games windowed mode the stuttering etc dissappears (with crossfire enabled) but this also seems to impact FPS and smoothness in the games. If I turn off crossfire the problems go away and I can play the games fullscreen but then im missing a videocard .

 

I did not have this issue with my previous board and CPU (AMD 1090T CPU and ASRock Extreme4 board) ... (I had the R290's installed in the old computer first). So it started when I replaced the motherboard and CPU (ASRock Killer Z87 and Intel 4770K) ... so I would think it has something to do with the new motherboard or CPU, but why do the problems disappear when I disable crossfire or play games in windowed mode ?? Is there something wrong with the drivers ?

 

Graphics Card

 

2x XFX Radeon R290 black edition Stock clocks AMD Catalyst Driver Version, and Driver History Using latest drivers 13.12 (also tried the beta drivers, same issue) Operating System Have tried W8 x64 / W7 x64 Issue Details

 

Sound stuttering, pops,cracks. - include specifics on symptoms, and steps to reproduce the issue

 

Just play a game with crossfire enabled fullscreen

 

- for 3D Games, please include details of your in-game graphics settings (ex: Anti-Aliasing, VSync, etc..)

 

Example game Arma 3, all settings on ultra, league of legends all settings max. The issue appears in all games I play.

 

- links to videos or pictures that may demonstrate your issue None found

 

Motherboard or System Make & Model

 

Selfbuilt ASRock Killer Z87

 

Intel 4770K

 

Crucial Ballistix 16gb / 1600mhz

 

Power Supply

 

Corsair AX850w

 

http://www.corsair.com/professional-series-gold-ax850-80-plus-gold-certified-fully-modular-power-supply.html

 

Display Device(s) and Connection(s) Used Using Iiyama prolite 24" connected with DVI. Applications and Games Battlefield 4, League of Legens, Arma3, Rome total war 2, Chivalry, StarWars old republic etc

 

CPU Details Intel 4770K stock clocks (with turbo enabled) Motherboard BIOS Version Using latest version, 1.10

 

System Memory Type & Amount Crucial Ballistix 16gb / 1600 mhz

 

Additional Hardware Samsung evo840 pro 128gb Additional Details Have reinstalled the computer 2 times (w7 and W8). Have installed drivers one by one while checking latency with latencymon and dpc checker. Latency doesnt change untill I start playing games.

 

 

 

 

 

 

 

 

 

You have to understand that when you run in windowed mode your crossfire is off, you only get the benifit of crossfire in fullscreen, so that is why it is the same off as it is in windowed mode for you. Also Im willing to bet that if you turn your Vsync off in game that will fix the problem, as I am having the same delima where this has fixed it and now I really want vsync because the screen tear is so bad without it. So I have to choose the "lesser of two evils".

 

i7 990x 4.7Ghz(water)

EVGA X58

12Gb Corsair Dominator GT (1600) Tripple Channel

2x XFX R9 290 (stock clocks)

Corsair AX1200

 



Edited: 12/31/2013 at 11:19 PM by blackplague815
 01/05/2014 03:06 PM
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Knight42682
Peon

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Joined: 11/11/2011

Have you found a solution to this?  I'm having the exact same issue.  I'm on a Gigabyte g1.sniper 3 mother board and i7-3770k.  I'm going to try turning vsync off as blackplague815 suggested.  However this seems like an issue that AMD needs to resolve.  It almost makes me want to take the 290's out and put my GTX670's back in.  I never had a single issue with them and I've already had to RMA one of the 290's.

 01/05/2014 03:40 PM
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Knight42682
Peon

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Joined: 11/11/2011

Ok, I tried disabling vsync but I still get horrible sound.  I don't know what the problem is.  Hope you guys have better luck figuring it than I did.

 01/09/2014 02:45 AM
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helvild
Peon

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Joined: 01/09/2014

The same problem, but with fully turned off VSync in the game and drivers sound normal. At the very 2xR9 290 Gigabyte.

 

More interested in another problem.

 

There used to be 2x5870, and BF3 was on Ultra 80-100 FPS, now with 2xR9 290 55-75 FPS. Drivers 13.12, W7x64 (reinstalled). In Battlefield 4 is even worse...



In League of Legends ~130 FPS. Really? On the top two graphics cards.



Edited: 01/09/2014 at 03:07 AM by helvild
 01/10/2014 02:06 PM
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asleep75
Peon

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Joined: 12/26/2013

You're not alone.  Exact same issue here.  Just responding for support.

With V-Sync, the sound annoys the crap out of me.  Without it, the graphics annoy the crap out of me.

I've tried EVERYTHING I can and wasted hours doing so.

Frustrated.

 01/11/2014 11:46 PM
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blackplague815
Peon

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Joined: 12/25/2013

Can any of you confirm the vsync off fixes framerate and stutter problem? For me it runs great with vsync off, I just have to deal with the screen-tear.

 01/12/2014 02:33 AM
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helvild
Peon

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Joined: 01/09/2014

Representatives AMD once answered here? (:

 01/17/2014 05:41 AM
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BubbySoup
Peon

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Joined: 01/17/2014

Yep, I also have this problem and it's driving me crazy.

I have 2 x R9 290's using a Gigabyte Z87X-OC board and a 4770k.  Everything at stock just to make sure.  As soon as I enable v-sync with crossfire on, I get sound stuttering and break ups.  Without v-sync everything is fine.  I have had limited success enabling v-sync through Radeon Pro, but this only works for some titles.

 

Sound breaks up regardless of if I use on board sound, a sound card or via HDMI.

 01/19/2014 05:57 PM
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Penfold
Peon

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Joined: 01/19/2014

The only way I've found to stop this happening to me is to use amd_catalyst_13.11_beta9.2 drivers. I'm running a x79 board with a 3930K and 2x290. Have tried onboard sound, soundblaster-z and various usb sound devices I have and all exhibit the same sound issue when enabling v-sync unless I use 13.11_beta9.2. 

This is with all bios settings at default and stock clocks. Can anyone else try this driver version and see if they can replicate the same result. ? 

 

 01/21/2014 03:32 AM
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itsdoc
Peon

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Joined: 01/21/2014

Getting the same issue here. Stock everything. Two R9 290 in crossfire.

 

Audio stutters in any game when vsync is enabled. Would appreciate a fix AMD.

 01/23/2014 09:47 AM
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Knight42682
Peon

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I finally got the sound to work with vsync off after using some 3rd party software to clean all the drivers off my system.  I tried the 13.11 beta 9.2 drivers and 13.12 drivers but I still get sound stuttering and distortion with vsync and crossfire enabled.  I hope this all gets sorted out with next Catalyst releast with Mantle API.

 01/24/2014 12:12 AM
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serys
Peon

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I have the same issue since now a month... Come on AMD, what are you doing?  I paid for 3 cards R9 290x and I have only problems. Engage another programmers if you cannot provide "good" drivers. When I talk about my new computer to my friends, I have to say AMD is not very good for now. Maybe soon, I hope... 

 01/25/2014 05:38 PM
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MajorEpeen
Peon

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Joined: 01/25/2014

I can confirm that this happens to me also. Numerous tech sites have people all complaining about the same thing.

I like to have Vsync enabled as I can detect screen tearing and it annoys me. I spent 900GBP on two R9 290x's but I cannot enable Vsync without horrible sound stuttering.

Diablo 3 is badly affected by this issue. Please sort this out!

 01/27/2014 08:52 PM
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BubbySoup
Peon

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Originally posted by: Penfold The only way I've found to stop this happening to me is to use amd_catalyst_13.11_beta9.2 drivers. I'm running a x79 board with a 3930K and 2x290. Have tried onboard sound, soundblaster-z and various usb sound devices I have and all exhibit the same sound issue when enabling v-sync unless I use 13.11_beta9.2. 

 

This is with all bios settings at default and stock clocks. Can anyone else try this driver version and see if they can replicate the same result. ?

This worked for me.  9.2 and no sound break up with vsync on.  Now it means I have to try every new driver to see if they fix whatever it is they have broken since this one.

 02/02/2014 01:01 AM
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Knight42682
Peon

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Has anyone tried the new 14.1 beta driver to see if it fixes the crossfire+vsync sound problem?  I took my 290's out and reinstalled my tri-sli 670's and I'm not putting the 290's back in until I know the sound situation is sorted out.

 02/02/2014 06:08 AM
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khandaras
Peon

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Originally posted by: Knight42682 Has anyone tried the new 14.1 beta driver to see if it fixes the crossfire+vsync sound problem?  I took my 290's out and reinstalled my tri-sli 670's and I'm not putting the 290's back in until I know the sound situation is sorted out.

 

I have 2x R9 290. Same issues still in 14.1. So far i havent been able to use CF in any game because of this issue. Feels like i have completely wasted my money on the second card.

 02/02/2014 08:11 AM
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Penfold
Peon

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No change using the 14.1 driver v-sync enabled sound stuttering kicks back in :-(

 02/04/2014 01:08 AM
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DarksideEE7
Peon

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Originally posted by: Knight42682 Has anyone tried the new 14.1 beta driver to see if it fixes the crossfire+vsync sound problem?  I took my 290's out and reinstalled my tri-sli 670's and I'm not putting the 290's back in until I know the sound situation is sorted out.

 

 

I can confirm that the problem persists in 14.1 with 3x 290X's in triple crossfire.  The only driver that works correctly for me is also 13.11 beta 2.  

One thing that I've noticed is that there seems to be I/O activity whenever the audio 'stutters' occur, which corresponds with the frame rate 'stutter'.  I haven't tried graphing I/O ove time yet, but that might be worth checking for anyone having this problem.  I don't really have enough time to play R & D for AMD's driver team, so I'm just going to stay on the driver that works until my nearly $2k worth of graphics hardware works correctly.  

Honestly, it's getting ridiculous at this point.  This problem has persisted since at least early November.  Unacceptable.



-------------------------

3 * 290X || Intel i7-4930K || ASUS Rampage IV Black Edition || ASUS Xonar Essence STX || 16GB Corsair Vengeance DDR3-1600 || Windows 8.1 64-bit

 02/04/2014 04:27 AM
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JR1911
Peon

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Joined: 02/04/2014

I've got exactly the same problem with a pair of 290Xs, horrible sound distortion when using Crossfire. Only disabling Crossfire seems to fix the problem.

I previously had two HD6970s, and while those to had minor problems it was nothing like it is with the 290Xs. This is getting ridiculous and quite frankly unacceptable. It's seriously starting to look I'll have to go with team green from now on out.

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