Topic Title: Help with Dual graphics in Diablo 3
Topic Summary: frequent crash in Diablo 3 due to graphic card
Created On: 04/04/2014 02:47 PM
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 04/04/2014 02:47 PM
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bravodragon
Peon

Posts: 2
Joined: 04/04/2014

I am quite a noob when it comes to IT and computer. Recently i have been experiencing frequent crashes and BSOD while playing Diablo 3 Reaper of souls. I am running dual graphics with AMD A10-5800K GPU and AMD Radeon HD 7660D + HD 6670 Dual Graphics is shown as my graphic adaptor. I am using the 14.3 beta version of catalyst. I have contacted blizzard support about it and they said the crashes was due to the conflicts between my cards and direct x and i should contact AMD as they should look into it as such crashes should not be happening.

A copy of the dxdiag and wininfo file which i send blizzard is below

Any help on wat to do next would be much appreciated.

Dxdiag 

------------------

System Information

------------------

Time of this report: 4/5/2014, 01:16:49

       Machine name: SEAN-PC

   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)

           Language: English (Regional Setting: English)

System Manufacturer: System manufacturer

       System Model: System Product Name

               BIOS: BIOS Date: 08/28/12 15:40:23 Ver: 50.12

          Processor: AMD A10-5800K APU with Radeon(tm) HD Graphics   (4 CPUs), ~4.3GHz

             Memory: 8192MB RAM

Available OS Memory: 6114MB RAM

          Page File: 4779MB used, 7446MB available

        Windows Dir: C:\Windows

    DirectX Version: DirectX 11

DX Setup Parameters: Not found

   User DPI Setting: Using System DPI

 System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

     DxDiag Version: 6.01.7601.17514 64bit Unicode

 

------------

DxDiag Notes

------------

      Display Tab 1: No problems found.

        Sound Tab 1: No problems found.

        Sound Tab 2: No problems found.

        Sound Tab 3: No problems found.

          Input Tab: No problems found.

 

--------------------

DirectX Debug Levels

--------------------

Direct3D:    0/4 (retail)

DirectDraw:  0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay:  0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow:  0/6 (retail)

 

---------------

Display Devices

---------------

          Card name: AMD Radeon HD 7660D + HD 6670 Dual Graphics

       Manufacturer: Advanced Micro Devices, Inc.

          Chip type: AMD Radeon Graphics Processor (0x6758)

           DAC type: Internal DAC(400MHz)

         Device Key: Enum\PCI\VEN_1002&DEV_6758&SUBSYS_E195174B&REV_00

     Display Memory: 1730 MB

   Dedicated Memory: 3026 MB

      Shared Memory: 2800 MB

       Current Mode: 1280 x 1024 (32 bit) (60Hz)

       Monitor Name: Generic PnP Monitor

      Monitor Model: L1719S

         Monitor Id: GSM4441

        Native Mode: 1280 x 1024(p) (60.020Hz)

        Output Type: HD15

        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

Driver File Version: 8.17.0010.1267 (English)

     Driver Version: 13.350.1005.0

        DDI Version: 11

       Driver Model: WDDM 1.1

  Driver Attributes: Final Retail

   Driver Date/Size: 3/13/2014 00:10:42, 1329352 bytes

        WHQL Logo'd: n/a

    WHQL Date Stamp: n/a

  Device Identifier: {D7B71EE2-2418-11CF-0870-9FC1BEC2C535}

          Vendor ID: 0x1002

          Device ID: 0x6758

          SubSys ID: 0xE195174B

        Revision ID: 0x0000

 Driver Strong Name: oem13.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:13.350.1005.0ci\ven_1002&dev_6758

     Rank Of Driver: 00E62001

        Video Accel: ModeMPEG2_A ModeMPEG2_C 

   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 

                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 

                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 

                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

       D3D9 Overlay: Not Supported

            DXVA-HD: Not Supported

       DDraw Status: Enabled

         D3D Status: Enabled

         AGP Status: Enabled

 

-------------

Sound Devices

-------------

            Description: Speakers (Realtek High Definition Audio)

 Default Sound Playback: Yes

 Default Voice Playback: Yes

            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003

        Manufacturer ID: 1

             Product ID: 100

                   Type: WDM

            Driver Name: RTKVHD64.sys

         Driver Version: 6.00.0001.6657 (English)

      Driver Attributes: Final Retail

            WHQL Logo'd: n/a

          Date and Size: 6/13/2012 02:10:44, 4060560 bytes

            Other Files: 

        Driver Provider: Realtek Semiconductor Corp.

         HW Accel Level: Basic

              Cap Flags: 0x0

    Min/Max Sample Rate: 0, 0

Static/Strm HW Mix Bufs: 0, 0

 Static/Strm HW 3D Bufs: 0, 0

              HW Memory: 0

       Voice Management: No

 EAX(tm) 2.0 Listen/Src: No, No

   I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

 

            Description: Realtek Digital Output (Realtek High Definition Audio)

 Default Sound Playback: No

 Default Voice Playback: No

            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003

        Manufacturer ID: 1

             Product ID: 100

                   Type: WDM

            Driver Name: RTKVHD64.sys

         Driver Version: 6.00.0001.6657 (English)

      Driver Attributes: Final Retail

            WHQL Logo'd: n/a

          Date and Size: 6/13/2012 02:10:44, 4060560 bytes

            Other Files: 

        Driver Provider: Realtek Semiconductor Corp.

         HW Accel Level: Basic

              Cap Flags: 0x0

    Min/Max Sample Rate: 0, 0

Static/Strm HW Mix Bufs: 0, 0

 Static/Strm HW 3D Bufs: 0, 0

              HW Memory: 0

       Voice Management: No

 EAX(tm) 2.0 Listen/Src: No, No

   I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

 

            Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)

 Default Sound Playback: No

 Default Voice Playback: No

            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003

        Manufacturer ID: 1

             Product ID: 100

                   Type: WDM

            Driver Name: RTKVHD64.sys

         Driver Version: 6.00.0001.6657 (English)

      Driver Attributes: Final Retail

            WHQL Logo'd: n/a

          Date and Size: 6/13/2012 02:10:44, 4060560 bytes

            Other Files: 

        Driver Provider: Realtek Semiconductor Corp.

         HW Accel Level: Basic

              Cap Flags: 0x0

    Min/Max Sample Rate: 0, 0

Static/Strm HW Mix Bufs: 0, 0

 Static/Strm HW 3D Bufs: 0, 0

              HW Memory: 0

       Voice Management: No

 EAX(tm) 2.0 Listen/Src: No, No

   I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

 

---------------------

Sound Capture Devices

---------------------

            Description: Microphone (Realtek High Definition Audio)

  Default Sound Capture: Yes

  Default Voice Capture: Yes

            Driver Name: RTKVHD64.sys

         Driver Version: 6.00.0001.6657 (English)

      Driver Attributes: Final Retail

          Date and Size: 6/13/2012 02:10:44, 4060560 bytes

              Cap Flags: 0x0

           Format Flags: 0x0

 

-------------------

DirectInput Devices

-------------------

      Device Name: Mouse

         Attached: 1

    Controller ID: n/a

Vendor/Product ID: n/a

        FF Driver: n/a

 

      Device Name: Keyboard

         Attached: 1

    Controller ID: n/a

Vendor/Product ID: n/a

        FF Driver: n/a

 

      Device Name: HID-compliant consumer control device

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x04F3, 0x0103

        FF Driver: n/a

 

      Device Name: HID-compliant device

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x04F3, 0x0103

        FF Driver: n/a

 

Poll w/ Interrupt: No

 

-----------

USB Devices

-----------

+ USB Root Hub

| Vendor/Product ID: 0x1022, 0x7807

| Matching Device ID: usb\root_hub

| Service: usbhub

| Driver: usbhub.sys, 11/27/2013 09:41:37, 343040 bytes

| Driver: usbd.sys, 11/27/2013 09:41:03, 7808 bytes

 

----------------

Gameport Devices

----------------

 

------------

PS/2 Devices

------------

+ HID Keyboard Device

| Vendor/Product ID: 0x04F3, 0x0103

| Matching Device ID: hid_device_system_keyboard

| Service: kbdhid

| Driver: kbdhid.sys, 11/20/2010 18:33:25, 33280 bytes

| Driver: kbdclass.sys, 7/14/2009 09:48:04, 50768 bytes

+ Terminal Server Keyboard Driver

| Matching Device ID: root\rdp_kbd

| Upper Filters: kbdclass

| Service: TermDD

| Driver: i8042prt.sys, 7/14/2009 07:19:57, 105472 bytes

| Driver: kbdclass.sys, 7/14/2009 09:48:04, 50768 bytes

+ HID-compliant mouse

| Vendor/Product ID: 0x093A, 0x2521

| Matching Device ID: hid_device_system_mouse

| Service: mouhid

| Driver: mouhid.sys, 7/14/2009 08:00:20, 31232 bytes

| Driver: mouclass.sys, 7/14/2009 09:48:27, 49216 bytes

+ Terminal Server Mouse Driver

| Matching Device ID: root\rdp_mou

| Upper Filters: mouclass

| Service: TermDD

| Driver: termdd.sys, 11/20/2010 21:33:57, 63360 bytes

| Driver: sermouse.sys, 7/14/2009 08:00:20, 26624 bytes

| Driver: mouclass.sys, 7/14/2009 09:48:27, 49216 bytes

 

------------------------

Disk & DVD/CD-ROM Drives

------------------------

      Drive: C:

 Free Space: 407.5 GB

Total Space: 453.8 GB

File System: NTFS

      Model: ST1000DM 003-1CH162 SATA Disk Device

 

      Drive: D:

 Free Space: 484.8 GB

Total Space: 500.0 GB

File System: NTFS

      Model: ST1000DM 003-1CH162 SATA Disk Device

 

      Drive: E:

      Model: TSSTcorp CDDVDW SH-222BB SATA CdRom Device

     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 17:19:21, 147456 bytes

 

--------------

System Devices

--------------

     Name: Standard OpenHCD USB Host Controller

Device ID: PCI\VEN_1022&DEV_7809&SUBSYS_85271043&REV_11\3&267A616A&0&A5

   Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7601.18328 (English), 11/27/2013 09:41:09, 25600 bytes

   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/27/2013 09:41:11, 325120 bytes

   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/27/2013 09:41:37, 343040 bytes

 

     Name: PCI Express standard Root Port

Device ID: PCI\VEN_1022&DEV_1412&SUBSYS_85261043&REV_00\3&267A616A&0&10

   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 21:33:48, 184704 bytes

 

     Name: High Definition Audio Controller

Device ID: PCI\VEN_1002&DEV_AA90&SUBSYS_AA90174B&REV_00\4&17AF19EA&0&0110

   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 18:43:43, 122368 bytes

 

     Name: Realtek PCIe GBE Family Controller

Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_85051043&REV_09\01000000684CE00000

   Driver: n/a

 

     Name: Standard Enhanced PCI to USB Host Controller

Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_85271043&REV_11\3&267A616A&0&9A

   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/27/2013 09:41:11, 53248 bytes

   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/27/2013 09:41:11, 325120 bytes

   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/27/2013 09:41:37, 343040 bytes

 

     Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1022&DEV_1410&SUBSYS_85261043&REV_00\3&267A616A&0&00

   Driver: n/a

 

     Name: High Definition Audio Controller

Device ID: PCI\VEN_1002&DEV_9902&SUBSYS_85261043&REV_00\3&267A616A&0&09

   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 18:43:43, 122368 bytes

 

     Name: Universal Serial Bus (USB) Controller

Device ID: PCI\VEN_1022&DEV_7812&SUBSYS_85271043&REV_03\3&267A616A&0&81

   Driver: n/a

 

     Name: Standard Enhanced PCI to USB Host Controller

Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_85271043&REV_11\3&267A616A&0&92

   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/27/2013 09:41:11, 53248 bytes

   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/27/2013 09:41:11, 325120 bytes

   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/27/2013 09:41:37, 343040 bytes

 

     Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1022&DEV_1405&SUBSYS_00000000&REV_00\3&267A616A&0&C5

   Driver: n/a

 

     Name: AMD Radeon HD 7660D

Device ID: PCI\VEN_1002&DEV_9901&SUBSYS_85261043&REV_00\3&267A616A&0&08

   Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1379 (English), 3/13/2014 00:04:42, 13929984 bytes

   Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 3/12/2014 22:20:08, 43520 bytes

   Driver: C:\Windows\system32\DRIVERS\amdacpksd.sys, 1.00.0000.0000 (English), 3/13/2014 00:06:56, 273632 bytes

   Driver: C:\Windows\system32\atiumd64.dll, 9.14.0010.1017 (English), 3/13/2014 00:10:08, 7892000 bytes

   Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0441 (English), 3/13/2014 00:10:12, 10899112 bytes

   Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0025 (English), 3/12/2014 23:00:32, 190976 bytes

   Driver: C:\Windows\system32\atiicdxx.dat, 1/16/2014 16:34:52, 723841 bytes

   Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 3/13/2014 00:10:54, 78432 bytes

   Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 3/13/2014 00:10:54, 78432 bytes

   Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1300 (English), 3/12/2014 22:27:02, 1148416 bytes

   Driver: C:\Windows\system32\atiumd6a.cap, 3/12/2014 22:46:06, 3434288 bytes

   Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 3/12/2014 23:03:14, 31232 bytes

   Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 3/12/2014 23:24:28, 368640 bytes

   Driver: C:\Windows\system32\ativvsva.dat, 3/12/2014 22:43:10, 157144 bytes

   Driver: C:\Windows\system32\ativvsvl.dat, 3/12/2014 22:43:10, 204952 bytes

   Driver: C:\Windows\system32\ativvaxy_cik.dat, 1/11/2014 07:50:32, 234676 bytes

   Driver: C:\Windows\system32\ativvaxy_cik_nd.dat, 10/17/2013 01:51:38, 232496 bytes

   Driver: C:\Windows\system32\ativce02.dat, 11/30/2013 06:23:06, 82112 bytes

   Driver: C:\Windows\system32\amdmmcl6.dll, 1.05.0000.0000 (English), 3/12/2014 22:50:22, 44544 bytes

   Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1168 (English), 3/12/2014 23:02:08, 240128 bytes

   Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1168 (English), 3/12/2014 23:03:06, 586240 bytes

   Driver: C:\Windows\system32\atidemgy.dll, 4.05.5184.18102 (English), 3/12/2014 23:03:26, 442368 bytes

   Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.12798 (English), 3/12/2014 23:27:48, 27490304 bytes

   Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.1848 (English), 3/12/2014 23:24:18, 62464 bytes

   Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.1848 (English), 3/12/2014 23:24:08, 55808 bytes

   Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.1848 (English), 3/12/2014 23:23:50, 15716352 bytes

   Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 4/10/2013 23:34:24, 118784 bytes

   Driver: C:\Windows\system32\atiapfxx.blb, 3/12/2014 23:24:58, 577368 bytes

   Driver: C:\Windows\system32\amdmantle64.dll, 9.01.0010.0009 (English), 3/12/2014 23:19:54, 5393408 bytes

   Driver: C:\Windows\system32\mantle64.dll, 9.01.0010.0009 (English), 3/12/2014 23:20:36, 126464 bytes

   Driver: C:\Windows\system32\mantleaxl64.dll, 9.01.0010.0009 (English), 3/12/2014 22:53:38, 81920 bytes

   Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0539 (English), 3/13/2014 00:10:36, 10176088 bytes

   Driver: C:\Windows\SysWOW64\atiumdag.dll, 9.14.0010.1017 (English), 3/13/2014 00:10:18, 6716264 bytes

   Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0441 (English), 3/13/2014 00:10:24, 10145128 bytes

   Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 3/13/2014 00:10:52, 71704 bytes

   Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 3/13/2014 00:10:52, 71704 bytes

   Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1300 (English), 3/12/2014 22:26:48, 828416 bytes

   Driver: C:\Windows\SysWOW64\atiumdva.cap, 3/12/2014 22:33:08, 3468336 bytes

   Driver: C:\Windows\SysWOW64\ativvsva.dat, 3/12/2014 22:43:10, 157144 bytes

   Driver: C:\Windows\SysWOW64\ativvsvl.dat, 3/12/2014 22:43:10, 204952 bytes

   Driver: C:\Windows\SysWOW64\amdmmcl.dll, 1.05.0000.0000 (English), 3/12/2014 22:50:18, 35840 bytes

   Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.12798 (English), 3/12/2014 23:07:08, 23108608 bytes

   Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0539 (English), 3/13/2014 00:10:32, 8764440 bytes

   Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.1848 (English), 3/12/2014 23:24:16, 52224 bytes

   Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.1848 (English), 3/12/2014 23:24:04, 49152 bytes

   Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.1848 (English), 3/12/2014 23:20:24, 14302208 bytes

   Driver: C:\Windows\SysWOW64\atiapfxx.blb, 3/12/2014 23:24:58, 577368 bytes

   Driver: C:\Windows\SysWOW64\amdmantle32.dll, 9.01.0010.0009 (English), 3/12/2014 23:06:06, 4319744 bytes

   Driver: C:\Windows\SysWOW64\mantle32.dll, 9.01.0010.0009 (English), 3/12/2014 23:20:16, 113152 bytes

   Driver: C:\Windows\SysWOW64\mantleaxl32.dll, 9.01.0010.0009 (English), 3/12/2014 22:53:28, 79360 bytes

   Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 4/10/2013 23:34:24, 51200 bytes

   Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 4/10/2013 23:34:24, 332800 bytes

   Driver: C:\Windows\system32\amdave64.dll, 5.11.0006.0000 (English), 3/12/2014 22:24:42, 95744 bytes

   Driver: C:\Windows\SysWOW64\amdave32.dll, 5.11.0006.0000 (English), 3/12/2014 22:24:36, 90112 bytes

   Driver: C:\Windows\system32\atisamu64.dll, 7.01.0000.0001 (English), 3/12/2014 22:24:24, 89088 bytes

   Driver: C:\Windows\system32\amdhcp64.dll, 1.00.0000.0001 (English), 3/13/2014 00:10:56, 127872 bytes

   Driver: C:\Windows\system32\kapp_ci.sbin, 8/14/2013 23:38:44, 42544 bytes

   Driver: C:\Windows\system32\kapp_si.sbin, 9/28/2013 02:59:14, 35408 bytes

   Driver: C:\Windows\system32\samu_krnl_ci.sbin, 12/12/2013 21:53:54, 138832 bytes

   Driver: C:\Windows\system32\samu_krnl_isv_ci.sbin, 12/12/2013 21:53:54, 138832 bytes

   Driver: C:\Windows\SysWOW64\atisamu32.dll, 7.01.0000.0001 (English), 3/12/2014 22:24:20, 80896 bytes

   Driver: C:\Windows\SysWOW64\amdhcp32.dll, 1.00.0000.0001 (English), 3/13/2014 00:10:56, 117560 bytes

   Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6367 (English), 3/12/2014 22:25:34, 636928 bytes

   Driver: C:\Windows\system32\atipblag.dat, 9/13/2011 06:06:16, 3917 bytes

   Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6367 (English), 3/13/2014 00:10:44, 116024 bytes

   Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6367 (English), 3/13/2014 00:10:46, 143304 bytes

   Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6367 (English), 3/12/2014 22:26:22, 146432 bytes

   Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6367 (English), 3/12/2014 22:26:26, 69632 bytes

   Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.1267 (English), 3/13/2014 00:10:42, 1329352 bytes

   Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.1267 (English), 3/13/2014 00:10:40, 1106872 bytes

   Driver: C:\Windows\system32\OpenCL.dll, 2.00.0000.0000 (English), 3/12/2014 23:44:40, 65024 bytes

   Driver: C:\Windows\system32\amdocl64.dll, 10.00.1411.0004 (English), 3/12/2014 23:49:30, 28425216 bytes

   Driver: C:\Windows\system32\amdocl_as64.exe, 3/12/2014 23:49:58, 1187342 bytes

   Driver: C:\Windows\system32\amdocl_ld64.exe, 3/12/2014 23:49:58, 1061902 bytes

   Driver: C:\Windows\system32\OpenVideo64.dll, 10.00.1411.0004 (English), 3/12/2014 23:49:52, 98816 bytes

   Driver: C:\Windows\system32\OVDecode64.dll, 10.00.1411.0004 (English), 3/12/2014 23:49:40, 86528 bytes

   Driver: C:\Windows\system32\clinfo.exe, 3/12/2014 23:50:10, 230912 bytes

   Driver: C:\Windows\SysWOW64\OpenCL.dll, 2.00.0000.0000 (English), 3/12/2014 23:44:36, 58880 bytes

   Driver: C:\Windows\SysWOW64\amdocl.dll, 10.00.1411.0004 (English), 3/12/2014 23:47:00, 23903744 bytes

<
 04/04/2014 04:49 PM
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Author Icon
stumped
Heavy Wizardry

Posts: 8705
Joined: 11/13/2009

Who is the manufacturer of your computer?  Is it a laptop? PLEASE READ BEFORE POSTING

...and edit your post please...delete the DX dialog information



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *AMD R9 290 4gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit 


***** cetera fallunt, ludere mortuus ******

 04/04/2014 11:27 PM
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UcouldBrong
Case Modder

Posts: 841
Joined: 01/05/2013

Aw man...we were almost done reading it!

Try running it without dual graphics...



-------------------------

 


 


Non-noob components.



Edited: 04/05/2014 at 12:22 AM by UcouldBrong
 04/05/2014 01:02 AM
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bravodragon
Peon

Posts: 2
Joined: 04/04/2014

sorry for the earlier post. It was a desktop which my friend helped me put together by getting separate parts and components

 

Graphics Card

-Display Devices

---------------

          Card name: AMD Radeon HD 7660D + HD 6670 Dual Graphics

       Manufacturer: Advanced Micro Devices, Inc.) (The installation disc i got was sapphire not sure about this)
-No overclocking has been done

AMD Catalyst Driver Version, and Driver History
- catalyst version 14.3


Operating System
- windows 7 ultimate/64-bit; Service Pack 1
Issue Details


frequent and random crashes to desktop while playing diablo 3
-anti alisasing in on but v sinc is off.
e

Motherboard or System Make & Model
-ASUS F2A85-MLE

BIOS: BIOS Date: 08/28/12 15:40:23 Ver: 50.12

          Processor: AMD A10-5800K APU with Radeon(tm) HD Graphics   (4 CPUs), ~4.3GHz


Power Supply

-not too sure about this but nv had any power issues
Display Device(s) and Connection(s) Used
-Flatron L17219 screen at 1024x1040 resolution

Applications and Games

Diablo 3 with frequent crash to desktop and bsod. Support ticket from blizzard say is a problem with conflicts with my graphic card and direct X and to contact AMD about it
CPU Details

AMD A10-5800K APU with Radeon(tm) HD Graphics   (4 CPUs), ~4.3GHz

           No over clocking has been done

Motherboard BIOS Version
-ASUS BIOS 5012 x64)

System Memory Type & Amount

Memory: 8192MB RAM 2 x 4gb DDR3 1866 Mhz ( i think is corsair)

Available OS Memory: 6114MB RAM

Additional Hardware


Additional Details
Windows 7 was freshly reinstalled and diablo 3 was the only game i have on the computer. full Antivirus scan with zonealarm extreme security shows nothing.

 04/05/2014 02:38 AM
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UcouldBrong
Case Modder

Posts: 841
Joined: 01/05/2013

Recommend you upgrade to BIOS 6402 *** That's about 10 updates to latest version released FEB 2014. Be sure to read TFM first!!!

Wouldn't hurt to double your RAM with identical sticks.

Recommend a discrete higher performance video card -- gets you 1920x1200 to 2560x 1440 resolution levels.

Read Windows 7 (8) Optimization Guide (ssdreview.com).

Replace your hard drive with an ssd 256GB... optional...you'll be glad you did!

 

 

 



-------------------------

 


 


Non-noob components.



Edited: 04/05/2014 at 02:54 AM by UcouldBrong
 03/07/2015 10:59 PM
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Galactica
Peon

Posts: 1
Joined: 03/07/2015

Hey I tried something thats been working so far: 
Right-click on your desktop, and go to Personalize.
Click on window color and appearance.
(I believe there was another step here, clicking on a blue link on the following window, but as I look now, it takes me right to the last step. If it gives you a list of themes, ignore this step, if not, click on the blue link)
Change the theme to Windows Vista Basic, Windows Aero is what was causing problems with the display driver. 

From what ive been reading this is common for windows 7 and widows vista. Been playing for about 4 hours now with no problems. Ill keep you posted if it remains permanent

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