Topic Title: Help with Dual graphics in Diablo 3
Topic Summary: frequent crash in Diablo 3 due to graphic card
Created On: 04/04/2014 02:47 PM
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 04/04/2014 02:47 PM
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bravodragon
Peon

Posts: 2
Joined: 04/04/2014

I am quite a noob when it comes to IT and computer. Recently i have been experiencing frequent crashes and BSOD while playing Diablo 3 Reaper of souls. I am running dual graphics with AMD A10-5800K GPU and AMD Radeon HD 7660D + HD 6670 Dual Graphics is shown as my graphic adaptor. I am using the 14.3 beta version of catalyst. I have contacted blizzard support about it and they said the crashes was due to the conflicts between my cards and direct x and i should contact AMD as they should look into it as such crashes should not be happening.

A copy of the dxdiag and wininfo file which i send blizzard is below

Any help on wat to do next would be much appreciated.

Dxdiag 

------------------

System Information

------------------

Time of this report: 4/5/2014, 01:16:49

       Machine name: SEAN-PC

   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)

           Language: English (Regional Setting: English)

System Manufacturer: System manufacturer

       System Model: System Product Name

               BIOS: BIOS Date: 08/28/12 15:40:23 Ver: 50.12

          Processor: AMD A10-5800K APU with Radeon(tm) HD Graphics   (4 CPUs), ~4.3GHz

             Memory: 8192MB RAM

Available OS Memory: 6114MB RAM

          Page File: 4779MB used, 7446MB available

        Windows Dir: C:\Windows

    DirectX Version: DirectX 11

DX Setup Parameters: Not found

   User DPI Setting: Using System DPI

 System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

     DxDiag Version: 6.01.7601.17514 64bit Unicode

 

------------

DxDiag Notes

------------

      Display Tab 1: No problems found.

        Sound Tab 1: No problems found.

        Sound Tab 2: No problems found.

        Sound Tab 3: No problems found.

          Input Tab: No problems found.

 

--------------------

DirectX Debug Levels

--------------------

Direct3D:    0/4 (retail)

DirectDraw:  0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay:  0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow:  0/6 (retail)

 

---------------

Display Devices

---------------

          Card name: AMD Radeon HD 7660D + HD 6670 Dual Graphics

       Manufacturer: Advanced Micro Devices, Inc.

          Chip type: AMD Radeon Graphics Processor (0x6758)

           DAC type: Internal DAC(400MHz)

         Device Key: Enum\PCI\VEN_1002&DEV_6758&SUBSYS_E195174B&REV_00

     Display Memory: 1730 MB

   Dedicated Memory: 3026 MB

      Shared Memory: 2800 MB

       Current Mode: 1280 x 1024 (32 bit) (60Hz)

       Monitor Name: Generic PnP Monitor

      Monitor Model: L1719S

         Monitor Id: GSM4441

        Native Mode: 1280 x 1024(p) (60.020Hz)

        Output Type: HD15

        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

Driver File Version: 8.17.0010.1267 (English)

     Driver Version: 13.350.1005.0

        DDI Version: 11

       Driver Model: WDDM 1.1

  Driver Attributes: Final Retail

   Driver Date/Size: 3/13/2014 00:10:42, 1329352 bytes

        WHQL Logo'd: n/a

    WHQL Date Stamp: n/a

  Device Identifier: {D7B71EE2-2418-11CF-0870-9FC1BEC2C535}

          Vendor ID: 0x1002

          Device ID: 0x6758

          SubSys ID: 0xE195174B

        Revision ID: 0x0000

 Driver Strong Name: oem13.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:13.350.1005.0ci\ven_1002&dev_6758

     Rank Of Driver: 00E62001

        Video Accel: ModeMPEG2_A ModeMPEG2_C 

   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 

                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 

                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 

                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 

                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

       D3D9 Overlay: Not Supported

            DXVA-HD: Not Supported

       DDraw Status: Enabled

         D3D Status: Enabled

         AGP Status: Enabled

 

-------------

Sound Devices

-------------

            Description: Speakers (Realtek High Definition Audio)

 Default Sound Playback: Yes

 Default Voice Playback: Yes

            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003

        Manufacturer ID: 1

             Product ID: 100

                   Type: WDM

            Driver Name: RTKVHD64.sys

         Driver Version: 6.00.0001.6657 (English)

      Driver Attributes: Final Retail

            WHQL Logo'd: n/a

          Date and Size: 6/13/2012 02:10:44, 4060560 bytes

            Other Files: 

        Driver Provider: Realtek Semiconductor Corp.

         HW Accel Level: Basic

              Cap Flags: 0x0

    Min/Max Sample Rate: 0, 0

Static/Strm HW Mix Bufs: 0, 0

 Static/Strm HW 3D Bufs: 0, 0

              HW Memory: 0

       Voice Management: No

 EAX(tm) 2.0 Listen/Src: No, No

   I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

 

            Description: Realtek Digital Output (Realtek High Definition Audio)

 Default Sound Playback: No

 Default Voice Playback: No

            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003

        Manufacturer ID: 1

             Product ID: 100

                   Type: WDM

            Driver Name: RTKVHD64.sys

         Driver Version: 6.00.0001.6657 (English)

      Driver Attributes: Final Retail

            WHQL Logo'd: n/a

          Date and Size: 6/13/2012 02:10:44, 4060560 bytes

            Other Files: 

        Driver Provider: Realtek Semiconductor Corp.

         HW Accel Level: Basic

              Cap Flags: 0x0

    Min/Max Sample Rate: 0, 0

Static/Strm HW Mix Bufs: 0, 0

 Static/Strm HW 3D Bufs: 0, 0

              HW Memory: 0

       Voice Management: No

 EAX(tm) 2.0 Listen/Src: No, No

   I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

 

            Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)

 Default Sound Playback: No

 Default Voice Playback: No

            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003

        Manufacturer ID: 1

             Product ID: 100

                   Type: WDM

            Driver Name: RTKVHD64.sys

         Driver Version: 6.00.0001.6657 (English)

      Driver Attributes: Final Retail

            WHQL Logo'd: n/a

          Date and Size: 6/13/2012 02:10:44, 4060560 bytes

            Other Files: 

        Driver Provider: Realtek Semiconductor Corp.

         HW Accel Level: Basic

              Cap Flags: 0x0

    Min/Max Sample Rate: 0, 0

Static/Strm HW Mix Bufs: 0, 0

 Static/Strm HW 3D Bufs: 0, 0

              HW Memory: 0

       Voice Management: No

 EAX(tm) 2.0 Listen/Src: No, No

   I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

 

---------------------

Sound Capture Devices

---------------------

            Description: Microphone (Realtek High Definition Audio)

  Default Sound Capture: Yes

  Default Voice Capture: Yes

            Driver Name: RTKVHD64.sys

         Driver Version: 6.00.0001.6657 (English)

      Driver Attributes: Final Retail

          Date and Size: 6/13/2012 02:10:44, 4060560 bytes

              Cap Flags: 0x0

           Format Flags: 0x0

 

-------------------

DirectInput Devices

-------------------

      Device Name: Mouse

         Attached: 1

    Controller ID: n/a

Vendor/Product ID: n/a

        FF Driver: n/a

 

      Device Name: Keyboard

         Attached: 1

    Controller ID: n/a

Vendor/Product ID: n/a

        FF Driver: n/a

 

      Device Name: HID-compliant consumer control device

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x04F3, 0x0103

        FF Driver: n/a

 

      Device Name: HID-compliant device

         Attached: 1

    Controller ID: 0x0

Vendor/Product ID: 0x04F3, 0x0103

        FF Driver: n/a

 

Poll w/ Interrupt: No

 

-----------

USB Devices

-----------

+ USB Root Hub

| Vendor/Product ID: 0x1022, 0x7807

| Matching Device ID: usb\root_hub

| Service: usbhub

| Driver: usbhub.sys, 11/27/2013 09:41:37, 343040 bytes

| Driver: usbd.sys, 11/27/2013 09:41:03, 7808 bytes

 

----------------

Gameport Devices

----------------

 

------------

PS/2 Devices

------------

+ HID Keyboard Device

| Vendor/Product ID: 0x04F3, 0x0103

| Matching Device ID: hid_device_system_keyboard

| Service: kbdhid

| Driver: kbdhid.sys, 11/20/2010 18:33:25, 33280 bytes

| Driver: kbdclass.sys, 7/14/2009 09:48:04, 50768 bytes

+ Terminal Server Keyboard Driver

| Matching Device ID: root\rdp_kbd

| Upper Filters: kbdclass

| Service: TermDD

| Driver: i8042prt.sys, 7/14/2009 07:19:57, 105472 bytes

| Driver: kbdclass.sys, 7/14/2009 09:48:04, 50768 bytes

+ HID-compliant mouse

| Vendor/Product ID: 0x093A, 0x2521

| Matching Device ID: hid_device_system_mouse

| Service: mouhid

| Driver: mouhid.sys, 7/14/2009 08:00:20, 31232 bytes

| Driver: mouclass.sys, 7/14/2009 09:48:27, 49216 bytes

+ Terminal Server Mouse Driver

| Matching Device ID: root\rdp_mou

| Upper Filters: mouclass

| Service: TermDD

| Driver: termdd.sys, 11/20/2010 21:33:57, 63360 bytes

| Driver: sermouse.sys, 7/14/2009 08:00:20, 26624 bytes

| Driver: mouclass.sys, 7/14/2009 09:48:27, 49216 bytes

 

------------------------

Disk & DVD/CD-ROM Drives

------------------------

      Drive: C:

 Free Space: 407.5 GB

Total Space: 453.8 GB

File System: NTFS

      Model: ST1000DM 003-1CH162 SATA Disk Device

 

      Drive: D:

 Free Space: 484.8 GB

Total Space: 500.0 GB

File System: NTFS

      Model: ST1000DM 003-1CH162 SATA Disk Device

 

      Drive: E:

      Model: TSSTcorp CDDVDW SH-222BB SATA CdRom Device

     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 17:19:21, 147456 bytes

 

--------------

System Devices

--------------

     Name: Standard OpenHCD USB Host Controller

Device ID: PCI\VEN_1022&DEV_7809&SUBSYS_85271043&REV_11\3&267A616A&0&A5

   Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7601.18328 (English), 11/27/2013 09:41:09, 25600 bytes

   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/27/2013 09:41:11, 325120 bytes

   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/27/2013 09:41:37, 343040 bytes

 

     Name: PCI Express standard Root Port

Device ID: PCI\VEN_1022&DEV_1412&SUBSYS_85261043&REV_00\3&267A616A&0&10

   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 21:33:48, 184704 bytes

 

     Name: High Definition Audio Controller

Device ID: PCI\VEN_1002&DEV_AA90&SUBSYS_AA90174B&REV_00\4&17AF19EA&0&0110

   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 18:43:43, 122368 bytes

 

     Name: Realtek PCIe GBE Family Controller

Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_85051043&REV_09\01000000684CE00000

   Driver: n/a

 

     Name: Standard Enhanced PCI to USB Host Controller

Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_85271043&REV_11\3&267A616A&0&9A

   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/27/2013 09:41:11, 53248 bytes

   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/27/2013 09:41:11, 325120 bytes

   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/27/2013 09:41:37, 343040 bytes

 

     Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1022&DEV_1410&SUBSYS_85261043&REV_00\3&267A616A&0&00

   Driver: n/a

 

     Name: High Definition Audio Controller

Device ID: PCI\VEN_1002&DEV_9902&SUBSYS_85261043&REV_00\3&267A616A&0&09

   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 18:43:43, 122368 bytes

 

     Name: Universal Serial Bus (USB) Controller

Device ID: PCI\VEN_1022&DEV_7812&SUBSYS_85271043&REV_03\3&267A616A&0&81

   Driver: n/a

 

     Name: Standard Enhanced PCI to USB Host Controller

Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_85271043&REV_11\3&267A616A&0&92

   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/27/2013 09:41:11, 53248 bytes

   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/27/2013 09:41:11, 325120 bytes

   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/27/2013 09:41:37, 343040 bytes

 

     Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1022&DEV_1405&SUBSYS_00000000&REV_00\3&267A616A&0&C5

   Driver: n/a

 

     Name: AMD Radeon HD 7660D

Device ID: PCI\VEN_1002&DEV_9901&SUBSYS_85261043&REV_00\3&267A616A&0&08

   Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1379 (English), 3/13/2014 00:04:42, 13929984 bytes

   Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 3/12/2014 22:20:08, 43520 bytes

   Driver: C:\Windows\system32\DRIVERS\amdacpksd.sys, 1.00.0000.0000 (English), 3/13/2014 00:06:56, 273632 bytes

   Driver: C:\Windows\system32\atiumd64.dll, 9.14.0010.1017 (English), 3/13/2014 00:10:08, 7892000 bytes

   Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0441 (English), 3/13/2014 00:10:12, 10899112 bytes

   Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0025 (English), 3/12/2014 23:00:32, 190976 bytes

   Driver: C:\Windows\system32\atiicdxx.dat, 1/16/2014 16:34:52, 723841 bytes

   Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 3/13/2014 00:10:54, 78432 bytes

   Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 3/13/2014 00:10:54, 78432 bytes

   Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1300 (English), 3/12/2014 22:27:02, 1148416 bytes

   Driver: C:\Windows\system32\atiumd6a.cap, 3/12/2014 22:46:06, 3434288 bytes

   Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 3/12/2014 23:03:14, 31232 bytes

   Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 3/12/2014 23:24:28, 368640 bytes

   Driver: C:\Windows\system32\ativvsva.dat, 3/12/2014 22:43:10, 157144 bytes

   Driver: C:\Windows\system32\ativvsvl.dat, 3/12/2014 22:43:10, 204952 bytes

   Driver: C:\Windows\system32\ativvaxy_cik.dat, 1/11/2014 07:50:32, 234676 bytes

   Driver: C:\Windows\system32\ativvaxy_cik_nd.dat, 10/17/2013 01:51:38, 232496 bytes

   Driver: C:\Windows\system32\ativce02.dat, 11/30/2013 06:23:06, 82112 bytes

   Driver: C:\Windows\system32\amdmmcl6.dll, 1.05.0000.0000 (English), 3/12/2014 22:50:22, 44544 bytes

   Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1168 (English), 3/12/2014 23:02:08, 240128 bytes

   Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1168 (English), 3/12/2014 23:03:06, 586240 bytes

   Driver: C:\Windows\system32\atidemgy.dll, 4.05.5184.18102 (English), 3/12/2014 23:03:26, 442368 bytes

   Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.12798 (English), 3/12/2014 23:27:48, 27490304 bytes

   Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.1848 (English), 3/12/2014 23:24:18, 62464 bytes

   Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.1848 (English), 3/12/2014 23:24:08, 55808 bytes

   Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.1848 (English), 3/12/2014 23:23:50, 15716352 bytes

   Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 4/10/2013 23:34:24, 118784 bytes

   Driver: C:\Windows\system32\atiapfxx.blb, 3/12/2014 23:24:58, 577368 bytes

   Driver: C:\Windows\system32\amdmantle64.dll, 9.01.0010.0009 (English), 3/12/2014 23:19:54, 5393408 bytes

   Driver: C:\Windows\system32\mantle64.dll, 9.01.0010.0009 (English), 3/12/2014 23:20:36, 126464 bytes

   Driver: C:\Windows\system32\mantleaxl64.dll, 9.01.0010.0009 (English), 3/12/2014 22:53:38, 81920 bytes

   Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0539 (English), 3/13/2014 00:10:36, 10176088 bytes

   Driver: C:\Windows\SysWOW64\atiumdag.dll, 9.14.0010.1017 (English), 3/13/2014 00:10:18, 6716264 bytes

   Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0441 (English), 3/13/2014 00:10:24, 10145128 bytes

   Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 3/13/2014 00:10:52, 71704 bytes

   Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 3/13/2014 00:10:52, 71704 bytes

   Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1300 (English), 3/12/2014 22:26:48, 828416 bytes

   Driver: C:\Windows\SysWOW64\atiumdva.cap, 3/12/2014 22:33:08, 3468336 bytes

   Driver: C:\Windows\SysWOW64\ativvsva.dat, 3/12/2014 22:43:10, 157144 bytes

   Driver: C:\Windows\SysWOW64\ativvsvl.dat, 3/12/2014 22:43:10, 204952 bytes

   Driver: C:\Windows\SysWOW64\amdmmcl.dll, 1.05.0000.0000 (English), 3/12/2014 22:50:18, 35840 bytes

   Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.12798 (English), 3/12/2014 23:07:08, 23108608 bytes

   Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0539 (English), 3/13/2014 00:10:32, 8764440 bytes

   Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.1848 (English), 3/12/2014 23:24:16, 52224 bytes

   Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.1848 (English), 3/12/2014 23:24:04, 49152 bytes

   Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.1848 (English), 3/12/2014 23:20:24, 14302208 bytes

   Driver: C:\Windows\SysWOW64\atiapfxx.blb, 3/12/2014 23:24:58, 577368 bytes

   Driver: C:\Windows\SysWOW64\amdmantle32.dll, 9.01.0010.0009 (English), 3/12/2014 23:06:06, 4319744 bytes

   Driver: C:\Windows\SysWOW64\mantle32.dll, 9.01.0010.0009 (English), 3/12/2014 23:20:16, 113152 bytes

   Driver: C:\Windows\SysWOW64\mantleaxl32.dll, 9.01.0010.0009 (English), 3/12/2014 22:53:28, 79360 bytes

   Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 4/10/2013 23:34:24, 51200 bytes

   Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 4/10/2013 23:34:24, 332800 bytes

   Driver: C:\Windows\system32\amdave64.dll, 5.11.0006.0000 (English), 3/12/2014 22:24:42, 95744 bytes

   Driver: C:\Windows\SysWOW64\amdave32.dll, 5.11.0006.0000 (English), 3/12/2014 22:24:36, 90112 bytes

   Driver: C:\Windows\system32\atisamu64.dll, 7.01.0000.0001 (English), 3/12/2014 22:24:24, 89088 bytes

   Driver: C:\Windows\system32\amdhcp64.dll, 1.00.0000.0001 (English), 3/13/2014 00:10:56, 127872 bytes

   Driver: C:\Windows\system32\kapp_ci.sbin, 8/14/2013 23:38:44, 42544 bytes

   Driver: C:\Windows\system32\kapp_si.sbin, 9/28/2013 02:59:14, 35408 bytes

   Driver: C:\Windows\system32\samu_krnl_ci.sbin, 12/12/2013 21:53:54, 138832 bytes

   Driver: C:\Windows\system32\samu_krnl_isv_ci.sbin, 12/12/2013 21:53:54, 138832 bytes

   Driver: C:\Windows\SysWOW64\atisamu32.dll, 7.01.0000.0001 (English), 3/12/2014 22:24:20, 80896 bytes

   Driver: C:\Windows\SysWOW64\amdhcp32.dll, 1.00.0000.0001 (English), 3/13/2014 00:10:56, 117560 bytes

   Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6367 (English), 3/12/2014 22:25:34, 636928 bytes

   Driver: C:\Windows\system32\atipblag.dat, 9/13/2011 06:06:16, 3917 bytes

   Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6367 (English), 3/13/2014 00:10:44, 116024 bytes

   Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6367 (English), 3/13/2014 00:10:46, 143304 bytes

   Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6367 (English), 3/12/2014 22:26:22, 146432 bytes

   Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6367 (English), 3/12/2014 22:26:26, 69632 bytes

   Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.1267 (English), 3/13/2014 00:10:42, 1329352 bytes

   Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.1267 (English), 3/13/2014 00:10:40, 1106872 bytes

   Driver: C:\Windows\system32\OpenCL.dll, 2.00.0000.0000 (English), 3/12/2014 23:44:40, 65024 bytes

   Driver: C:\Windows\system32\amdocl64.dll, 10.00.1411.0004 (English), 3/12/2014 23:49:30, 28425216 bytes

   Driver: C:\Windows\system32\amdocl_as64.exe, 3/12/2014 23:49:58, 1187342 bytes

   Driver: C:\Windows\system32\amdocl_ld64.exe, 3/12/2014 23:49:58, 1061902 bytes

   Driver: C:\Windows\system32\OpenVideo64.dll, 10.00.1411.0004 (English), 3/12/2014 23:49:52, 98816 bytes

   Driver: C:\Windows\system32\OVDecode64.dll, 10.00.1411.0004 (English), 3/12/2014 23:49:40, 86528 bytes

   Driver: C:\Windows\system32\clinfo.exe, 3/12/2014 23:50:10, 230912 bytes

   Driver: C:\Windows\SysWOW64\OpenCL.dll, 2.00.0000.0000 (English), 3/12/2014 23:44:36, 58880 bytes

   Driver: C:\Windows\SysWOW64\amdocl.dll, 10.00.1411.0004 (English), 3/12/2014 23:47:00, 23903744 bytes

<
 04/04/2014 04:49 PM
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Author Icon
stumped
Wizard

Posts: 7250
Joined: 11/13/2009

Who is the manufacturer of your computer?  Is it a laptop? PLEASE READ BEFORE POSTING

...and edit your post please...delete the DX dialog information



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *

 04/04/2014 11:27 PM
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UcouldBrong
Case Modder

Posts: 801
Joined: 01/05/2013

Aw man...we were almost done reading it!

Try running it without dual graphics...



-------------------------

 


 


Non-noob components.



Edited: 04/05/2014 at 12:22 AM by UcouldBrong
 04/05/2014 01:02 AM
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Author Icon
bravodragon
Peon

Posts: 2
Joined: 04/04/2014

sorry for the earlier post. It was a desktop which my friend helped me put together by getting separate parts and components

 

Graphics Card

-Display Devices

---------------

          Card name: AMD Radeon HD 7660D + HD 6670 Dual Graphics

       Manufacturer: Advanced Micro Devices, Inc.) (The installation disc i got was sapphire not sure about this)
-No overclocking has been done

AMD Catalyst Driver Version, and Driver History
- catalyst version 14.3


Operating System
- windows 7 ultimate/64-bit; Service Pack 1
Issue Details


frequent and random crashes to desktop while playing diablo 3
-anti alisasing in on but v sinc is off.
e

Motherboard or System Make & Model
-ASUS F2A85-MLE

BIOS: BIOS Date: 08/28/12 15:40:23 Ver: 50.12

          Processor: AMD A10-5800K APU with Radeon(tm) HD Graphics   (4 CPUs), ~4.3GHz


Power Supply

-not too sure about this but nv had any power issues
Display Device(s) and Connection(s) Used
-Flatron L17219 screen at 1024x1040 resolution

Applications and Games

Diablo 3 with frequent crash to desktop and bsod. Support ticket from blizzard say is a problem with conflicts with my graphic card and direct X and to contact AMD about it
CPU Details

AMD A10-5800K APU with Radeon(tm) HD Graphics   (4 CPUs), ~4.3GHz

           No over clocking has been done

Motherboard BIOS Version
-ASUS BIOS 5012 x64)

System Memory Type & Amount

Memory: 8192MB RAM 2 x 4gb DDR3 1866 Mhz ( i think is corsair)

Available OS Memory: 6114MB RAM

Additional Hardware


Additional Details
Windows 7 was freshly reinstalled and diablo 3 was the only game i have on the computer. full Antivirus scan with zonealarm extreme security shows nothing.

 04/05/2014 02:38 AM
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UcouldBrong
Case Modder

Posts: 801
Joined: 01/05/2013

Recommend you upgrade to BIOS 6402 *** That's about 10 updates to latest version released FEB 2014. Be sure to read TFM first!!!

Wouldn't hurt to double your RAM with identical sticks.

Recommend a discrete higher performance video card -- gets you 1920x1200 to 2560x 1440 resolution levels.

Read Windows 7 (8) Optimization Guide (ssdreview.com).

Replace your hard drive with an ssd 256GB... optional...you'll be glad you did!

 

 

 



-------------------------

 


 


Non-noob components.



Edited: 04/05/2014 at 02:54 AM by UcouldBrong
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