Topic Title: R9 295x2 Audio issues in crossfire
Topic Summary: Popping, crackling and audio stutter when gaming with crossfire.
Created On: 06/19/2014 03:37 PM
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 06/19/2014 03:37 PM
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Pbizi
Peon

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Hi, I am having a problem with my Radeon r9 295x2 when gaming in a game that utilizes crossfire. The audio sometimes cracks and pops, and even stops or plays slow and distorted.

 06/19/2014 05:43 PM
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backFireX64
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Hello.

 

HDMI ?



-------------------------

gigabyte X58A-UD3R rev.2, core i7 975 3.9ghz (stock voltage), windows 8.1 64-bit, corsair 12gb DDR3 1600mhz 7-7-7-20 RAM, xfx HD 5970 + gigabyte HD 5970 (stock clocks), coolermaster ultimate 900w PSU.
amd catalyst 14.7 RC3 aug12

 06/19/2014 05:45 PM
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Pbizi
Peon

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Yes, I am using HDMI adapter on the DVI.

 

 

 

-------------------------------------------

Asus Sabertooth 990FX rev.2.0, AMD FX 9590 (stock clock and voltage), windows 8.1 64-bit, Kingston HyperX blu 32gb 1866Mhz DDR3 RAM, Sapphire R9 295x2 (stock clocks), XFX Pro series 1250W PSU.

AMD catalyst 14.6 beta1

 06/19/2014 06:22 PM
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backFireX64
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Could you test with only a dvi-d cable and a set of analog speakers (disable hd audio controller if necessary) ?

Or any connection without adapters interfering ?

 



-------------------------

gigabyte X58A-UD3R rev.2, core i7 975 3.9ghz (stock voltage), windows 8.1 64-bit, corsair 12gb DDR3 1600mhz 7-7-7-20 RAM, xfx HD 5970 + gigabyte HD 5970 (stock clocks), coolermaster ultimate 900w PSU.
amd catalyst 14.7 RC3 aug12

 06/19/2014 06:30 PM
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Pbizi
Peon

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I have neither a DVI cable or analog speakers.

All other HD audio controllers are disabled except the HDMI.

This problem doesn't happen all the time, just sometimes. 

 My last card was behaving the same way so I sent it back and they sent me a new one wich is now also behaving this way. Meaning it can't be the card.

Its either a power or driver issue. 

-------------------------------------------

Asus Sabertooth 990FX rev.2.0, AMD FX 9590 (stock clock and voltage), windows 8.1 64-bit, Kingston HyperX blu 32gb 1866Mhz DDR3 RAM, Sapphire R9 295x2 (stock clocks), XFX Pro series 1250W PSU.

AMD catalyst 14.6 beta1

 06/19/2014 07:26 PM
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backFireX64
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What if your hdmi adapter creates issues ?

I had personal issues with that. Changed to a dvi-d monitor, changed to a high quality dvi-d cable and have not had any video/ audio issues since.

 

What if the hdmi creates problems ?

I had problem with that too. And it was high quality as well.

 

We can continue the "if', unless you kindly provide the necessary detailed system information by filling this form



-------------------------

gigabyte X58A-UD3R rev.2, core i7 975 3.9ghz (stock voltage), windows 8.1 64-bit, corsair 12gb DDR3 1600mhz 7-7-7-20 RAM, xfx HD 5970 + gigabyte HD 5970 (stock clocks), coolermaster ultimate 900w PSU.
amd catalyst 14.7 RC3 aug12

 06/19/2014 07:43 PM
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Pbizi
Peon

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I have filled the necessary detailed system information below.

I know its not the adapter because I have already switched it,and the problem persist. I even have a new card after sending the other one back thinking it was a defect and its the same problem.

Could it be the HDMI cable that is causing the problem?

According to this thread it's a common issue with the R9 chips in crossfire.

http://forums.amd.com/game/messageview.cfm?catid=475&threadid=169761

 

I am experimenting with the PSU now to see if the problem disapears.

 

-------------------------------------------

Asus Sabertooth 990FX rev.2.0 (BIOS 2501), AMD FX 9590 (stock clock and voltage), Windows 8.1 64-bit, Kingston HyperX blu 32gb 1866Mhz DDR3 RAM (OC), Sapphire R9 295x2 (stock clocks), Samsung 840 Evo 500GB SSD, XFX Pro series 1250W PSU. AMD catalyst 14.6 beta1

 06/19/2014 08:06 PM
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backFireX64
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I doubt it's the hdmi cable, but i would test anyway.

I'm short of a geek when it comes to testing...........

 

It's probably a driver issue, but check the +3v, +5v and +12v rails.

A little deviation is normal.



-------------------------

gigabyte X58A-UD3R rev.2, core i7 975 3.9ghz (stock voltage), windows 8.1 64-bit, corsair 12gb DDR3 1600mhz 7-7-7-20 RAM, xfx HD 5970 + gigabyte HD 5970 (stock clocks), coolermaster ultimate 900w PSU.
amd catalyst 14.7 RC3 aug12

 06/19/2014 08:15 PM
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Pbizi
Peon

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The +3v, +5v and +12v rails looks fine with little diviations according to the AI Suite monitor software.

 

-------------------------------------------

Asus Sabertooth 990FX rev.2.0 (BIOS 2501), AMD FX 9590 (stock clock and voltage), Windows 8.1 64-bit, Kingston HyperX blu 32gb 1866Mhz DDR3 RAM (OC), Sapphire R9 295x2 (stock clocks), Samsung 840 Evo 500GB SSD, XFX Pro series 1250W PSU. AMD catalyst 14.6 beta1

 06/19/2014 09:07 PM
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backFireX64
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Originally posted by: Pbizi The +3v, +5v and +12v rails looks fine with little diviations according to the AI Suite monitor software.

 

 

 

-------------------------------------------

 

Asus Sabertooth 990FX rev.2.0 (BIOS 2501), AMD FX 9590 (stock clock and voltage), Windows 8.1 64-bit, Kingston HyperX blu 32gb 1866Mhz DDR3 RAM (OC), Sapphire R9 295x2 (stock clocks), Samsung 840 Evo 500GB SSD, XFX Pro series 1250W PSU. AMD catalyst 14.6 beta1

 

 

 

Thanks for the feedback.

 

It's probably a driver bug, but ,again, if you could test with another good quality HDMI or speakers and dvi, then you would be more certain.

i believe the next drivers are just around the corner so we shall see.....

In the meantime, take a minute from your time and send an issue report to AMD, so that they are aware that more people are having the same problem.



-------------------------

gigabyte X58A-UD3R rev.2, core i7 975 3.9ghz (stock voltage), windows 8.1 64-bit, corsair 12gb DDR3 1600mhz 7-7-7-20 RAM, xfx HD 5970 + gigabyte HD 5970 (stock clocks), coolermaster ultimate 900w PSU.
amd catalyst 14.7 RC3 aug12

 06/19/2014 09:16 PM
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Pbizi
Peon

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Thanks a lot, I will do that.

 

 

-------------------------------------------

 

Asus Sabertooth 990FX rev.2.0 (BIOS 2501), AMD FX 9590 (stock clock and voltage), Windows 8.1 64-bit, Kingston HyperX blu 32gb 1866Mhz DDR3 RAM (OC), Sapphire R9 295x2 (stock clocks), Samsung 840 Evo 500GB SSD, XFX Pro series 1250W PSU. AMD catalyst 14.6 beta1

 06/19/2014 09:40 PM
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backFireX64
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No problem man.

Stay in touch, we all need a lending hand from time to time...



-------------------------

gigabyte X58A-UD3R rev.2, core i7 975 3.9ghz (stock voltage), windows 8.1 64-bit, corsair 12gb DDR3 1600mhz 7-7-7-20 RAM, xfx HD 5970 + gigabyte HD 5970 (stock clocks), coolermaster ultimate 900w PSU.
amd catalyst 14.7 RC3 aug12

 06/20/2014 01:40 PM
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backFireX64
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See also this:

 

http://forums.amd.com/game/messageview.cfm?catid=475&threadid=172035

 

Thanks to @gwidion for pointing that link to me.



-------------------------

gigabyte X58A-UD3R rev.2, core i7 975 3.9ghz (stock voltage), windows 8.1 64-bit, corsair 12gb DDR3 1600mhz 7-7-7-20 RAM, xfx HD 5970 + gigabyte HD 5970 (stock clocks), coolermaster ultimate 900w PSU.
amd catalyst 14.7 RC3 aug12

 06/20/2014 01:48 PM
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Pbizi
Peon

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I've seen it already, sadly this was before the r9 295x2 was launched.

I am now testing with a DVI cable, analog speakers and the HDMI disabled.

 

-------------------------------------------

Asus Sabertooth 990FX rev.2.0 (BIOS 2501), AMD FX 9590 (stock clock and voltage), Windows 8.1 64-bit, Kingston HyperX blu 32gb 1866Mhz DDR3 RAM (OC), Sapphire R9 295x2 (stock clocks), Samsung 840 Evo 500GB SSD, XFX Pro series 1250W PSU. AMD catalyst 14.6 beta1

 06/20/2014 03:07 PM
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Pbizi
Peon

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I have now been testing/playing games using a DVI and analog speakers, so far everything is working fine. So it could be the adapter or the HDMI.

I will not know for sure before I test some more, I will let you know by the middle of the next week how it went.

Again, thanks for the help

-------------------------------------------

Asus Sabertooth 990FX rev.2.0 (BIOS 2501), AMD FX 9590 (stock clock and voltage), Windows 8.1 64-bit, Kingston HyperX blu 32gb 1866Mhz DDR3 RAM (OC), Sapphire R9 295x2 (stock clocks), Samsung 840 Evo 500GB SSD, XFX Pro series 1250W PSU. AMD catalyst 14.6 beta1

 06/20/2014 05:23 PM
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backFireX64
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Originally posted by: Pbizi I have now been testing/playing games using a DVI and analog speakers, so far everything is working fine. So it could be the adapter or the HDMI.

 

I will not know for sure before I test some more, I will let you know by the middle of the next week how it went.

 

Again, thanks for the help

 

-------------------------------------------

 

Asus Sabertooth 990FX rev.2.0 (BIOS 2501), AMD FX 9590 (stock clock and voltage), Windows 8.1 64-bit, Kingston HyperX blu 32gb 1866Mhz DDR3 RAM (OC), Sapphire R9 295x2 (stock clocks), Samsung 840 Evo 500GB SSD, XFX Pro series 1250W PSU. AMD catalyst 14.6 beta1

 

 

If it's at least an average quality HDMI cable, i bet your card it is the adapter, he he



-------------------------

gigabyte X58A-UD3R rev.2, core i7 975 3.9ghz (stock voltage), windows 8.1 64-bit, corsair 12gb DDR3 1600mhz 7-7-7-20 RAM, xfx HD 5970 + gigabyte HD 5970 (stock clocks), coolermaster ultimate 900w PSU.
amd catalyst 14.7 RC3 aug12

 06/20/2014 05:41 PM
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Pbizi
Peon

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The HDMI cable i of good quality, at least average.

When it comes to the adapter I have another type (older) and I will run some test with it.

 

-------------------------------------------

Asus Sabertooth 990FX rev.2.0 (BIOS 2501), AMD FX 9590 (stock clock and voltage), Windows 8.1 64-bit, Kingston HyperX blu 32gb 1866Mhz DDR3 RAM (OC), Sapphire R9 295x2 (stock clocks), Samsung 840 Evo 500GB SSD, XFX Pro series 1250W PSU. AMD catalyst 14.6 beta1

 06/20/2014 06:25 PM
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Pbizi
Peon

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The older adaptor does not support HDMI 1.4

But I still dont get how its the adaptor, because as I said earlier this is the second card (r9 295x2) that is behaving this way, meaning I have a new adaptor that came with the new card.

So you're saying any and all adaptor like this one will not handle gaming in crossfire?

 

-------------------------------------------

Asus Sabertooth 990FX rev.2.0 (BIOS 2501), AMD FX 9590 (stock clock and voltage), Windows 8.1 64-bit, Kingston HyperX blu 32gb 1866Mhz DDR3 RAM (OC), Sapphire R9 295x2 (stock clocks), Samsung 840 Evo 500GB SSD, XFX Pro series 1250W PSU. AMD catalyst 14.6 beta1

 06/20/2014 06:52 PM
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backFireX64
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I'm saying:

ditch the adapters alltogether.

 

I personally had problems with adapters myself in the past.

You should use a straight cable connection only without anything messing with the video/ audio signal in-between.

 

Now, about that bet.....................



-------------------------

gigabyte X58A-UD3R rev.2, core i7 975 3.9ghz (stock voltage), windows 8.1 64-bit, corsair 12gb DDR3 1600mhz 7-7-7-20 RAM, xfx HD 5970 + gigabyte HD 5970 (stock clocks), coolermaster ultimate 900w PSU.
amd catalyst 14.7 RC3 aug12

 06/20/2014 06:56 PM
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Pbizi
Peon

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Joined: 06/19/2014

I need HDMI, and there is no HDMI port on the card.

Should invest in a cable that have HDMI on one end and DVI on the other?

 

I don't do bets, really.

 

-------------------------------------------

Asus Sabertooth 990FX rev.2.0 (BIOS 2501), AMD FX 9590 (stock clock and voltage), Windows 8.1 64-bit, Kingston HyperX blu 32gb 1866Mhz DDR3 RAM (OC), Sapphire R9 295x2 (stock clocks), Samsung 840 Evo 500GB SSD, XFX Pro series 1250W PSU. AMD catalyst 14.6 beta1



Edited: 06/20/2014 at 08:20 PM by Pbizi
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