Topic Title: fans on second video card not speeding up as cards get hotter
Topic Summary:
Created On: 06/21/2014 11:12 PM
Status: Post and Reply
Linear : Threading : Single : Branch
1 2 Next Last unread
Search Topic Search Topic
Topic Tools Topic Tools
View similar topics View similar topics
View topic in raw text format. Print this topic.
 06/21/2014 11:12 PM
User is offline View Users Profile Print this message

Author Icon
SomeRandomUser
Peon

Posts: 21
Joined: 06/19/2014

After troubleshooting some Crossfire issues lately, I've run across an interesting issue.  I have a pair of Sapphire 7950 Dual-X Boost video cards, identical model and bios verisons (sku 11196-19).  I'm running Catalyst 14.4.

When I fire up a game, benchmark, etc in Crossfire mode, both cards start to heat up (as expected) and perform great.  However, only the fans on the "primary" card start to speed up as the card gets hotter.  The fans on the secondary card simply stay fixed at the base 20% speed.  After a while, the secondary card eventually overheats to the point that problems start occuring.  (Performance loss, eventual crashes)

I've tried manually setting the speed of the fans using both the Catalyst utility and Sapphire's Trixx utility.  In both cases, manually setting the fan speed on the primary card speeds up the fans just fine.  Manually setting the fan speed on the secondary card does nothing.  No matter where I set the fan speed, it stays at 20%.

I have tried swapping the position of the cards, so the primary becomes the secondary.  Same thing happens.  The secondary card's fans stay at 20% regardless of which card is secondary.  To make sure both cards were okay, I installed them each by themselves and ran them standalone one at a time, and they both work perfectly like that, with the fans speeding up as expected.

I have also disabled ULPS.  Doesn't help.

In summary, it appears both cards work perfectly fine by themselves, but once in Crossfire mode the secondary card's fans stay stuck at 20%, resulting in the secondary card eventually overheating during gaming.

 

 06/22/2014 12:04 AM
User is offline View Users Profile Print this message

Author Icon
Earnhardt
Case Modder

Posts: 940
Joined: 09/11/2008

Just checked mine,working fine

Ran Valley benchmark,second card went up to 63% fan speed.However my default Idle speed is 33%.

sry i couldn't be of any better help.



-------------------------

AMD Phenom II 1100t @4.0Ghz /Asus sabertooth 990fx/2x Gigabyte 3G 7950's in crossfire/500G samsung 840 ssd/16G G-Skill Ripjaw 1600/2-samsung 24" monitors 1920X1200/Corsair AX1200W psu/W7 pro 64,G19 keyboard,Roccat kone pure mouse,Cooler master HAF932,Corsair H100i water cooler,Zalman ram cooler.Sound Blaster X-Fi Titanium Fatal1ty Champion Series,Logitech Z5500 speakers,Roccat Kave 5.1 headset.

 06/22/2014 12:16 AM
User is offline View Users Profile Print this message

Author Icon
zipsi
Elite

Posts: 1050
Joined: 11/22/2010

Have you tried MSI Afterburner?

-------------------------
Intel I7 3770K @ 4.5ghz, Cooler Master Hyper 212 Evo, Gigabyte Z77X-UD3H, Gigabyte HD7970 ghz edition, 4x4gb Kingston HyperX Beast 2133mhz, Seasonic Platinum 860, Samsung 840 Pro 256gb, OCZ Vertex 4 128gb, WD Black 1TB, WD Green 3TB+1.5TB, ASUS Xonar Essence ST, ASUS VE278Q, Windows 3.11
 06/22/2014 05:59 AM
User is offline View Users Profile Print this message

Author Icon
backFireX64
Ubergeek

Posts: 1860
Joined: 11/14/2010

Originally posted by: zipsi Have you tried MSI Afterburner?

 

 

Yes, i would advice the same.

But i would also advice to always have a custom fan profile for games that stress your gpus.

Higher fan speeds can kick in later than you would like or expect, allowing a period of time for the gpu to run really hot.

I've seen posts of people with "automatic" fan speeds, with their card reaching temperatures of 90° C+.

That will surely not help short-term or long-term with the stability, performance and lifespan of the gpu (and pcb in general)



-------------------------

gigabyte X58A-UD3R rev.2, core i7 975 3.9ghz (stock voltage), windows 8.1 64-bit, corsair 12gb DDR3 1600mhz 7-7-7-20 RAM, xfx HD 5970 + gigabyte HD 5970 (950mhz/ 1100mhz), coolermaster ultimate 900w PSU.
amd catalyst 14.12 Omega Driver

 06/22/2014 02:09 PM
User is offline View Users Profile Print this message

Author Icon
HoneyBadger84
Button Masher

Posts: 205
Joined: 06/10/2014

Originally posted by: SomeRandomUser After troubleshooting some Crossfire issues lately, I've run across an interesting issue.  I have a pair of Sapphire 7950 Dual-X Boost video cards, identical model and bios verisons (sku 11196-19).  I'm running Catalyst 14.4.

 

When I fire up a game, benchmark, etc in Crossfire mode, both cards start to heat up (as expected) and perform great.  However, only the fans on the "primary" card start to speed up as the card gets hotter.  The fans on the secondary card simply stay fixed at the base 20% speed.  After a while, the secondary card eventually overheats to the point that problems start occuring.  (Performance loss, eventual crashes)

 

I've tried manually setting the speed of the fans using both the Catalyst utility and Sapphire's Trixx utility.  In both cases, manually setting the fan speed on the primary card speeds up the fans just fine.  Manually setting the fan speed on the secondary card does nothing.  No matter where I set the fan speed, it stays at 20%.

 

I have tried swapping the position of the cards, so the primary becomes the secondary.  Same thing happens.  The secondary card's fans stay at 20% regardless of which card is secondary.  To make sure both cards were okay, I installed them each by themselves and ran them standalone one at a time, and they both work perfectly like that, with the fans speeding up as expected.

 

I have also disabled ULPS.  Doesn't help.

 

In summary, it appears both cards work perfectly fine by themselves, but once in Crossfire mode the secondary card's fans stay stuck at 20%, resulting in the secondary card eventually overheating during gaming.

 

 

 

Try this:

Reinstall drivers with a clean install, as well as your fan control program, just to make sure it's not that.

What are the rest of your system specifications, specifically what motherboard are you running?  Use my signature as a guide for what to list if you're unsure of what specifications are needed.

If you do try MSI Afterburner make sure it's not running at the same time as Trixx, as they will conflict with eachother & cause your fans to behave like morons most likely.



-------------------------

CPU: i7 3930k @ 4.6GHz 1.29V (Corsair H110-cooled) ~ Motherboard: Asus RoG Rampage IV Extreme 
RAM: G.Skill Sniper Gaming Series (4x4GB 2133MHz, CL9) ~ PSU: Corsair AX 1200W ~ Case: Enermax Fulmo GT
GPUs: 3x HIS R9 290X Reference (Core) Editions in TriFire, Max Load Temps: 71C/70C/71C during OC testing :-P

 06/22/2014 03:37 PM
User is offline View Users Profile Print this message

Author Icon
Earnhardt
Case Modder

Posts: 940
Joined: 09/11/2008

better yet,Just fill this out as you were to do before posting:

http://forums.amd.com/game/messageview.cfm?catid=454&threadid=160419&enterthread=y



-------------------------

AMD Phenom II 1100t @4.0Ghz /Asus sabertooth 990fx/2x Gigabyte 3G 7950's in crossfire/500G samsung 840 ssd/16G G-Skill Ripjaw 1600/2-samsung 24" monitors 1920X1200/Corsair AX1200W psu/W7 pro 64,G19 keyboard,Roccat kone pure mouse,Cooler master HAF932,Corsair H100i water cooler,Zalman ram cooler.Sound Blaster X-Fi Titanium Fatal1ty Champion Series,Logitech Z5500 speakers,Roccat Kave 5.1 headset.

 06/22/2014 09:55 PM
User is offline View Users Profile Print this message

Author Icon
SomeRandomUser
Peon

Posts: 21
Joined: 06/19/2014

Originally posted by: zipsi Have you tried MSI Afterburner?

I had seen references to Afterburner many times, but I had never tried it.  Gave it a shot last night.  Nice utility.  I like the separate monitoring window better than the other utilities I've tried.  I'll definitely be adding this to my permanently tool set.  That being said, same problem.  No matter where I manually set the fan speed, only card #1 changes.  Card #2 stays at its base speed.

I also may have found the issue, but I'll post it as an update to my opening post.  Turns out flashing a different, non-stock bios solved the fan issue. Weird...

 06/22/2014 10:06 PM
User is offline View Users Profile Print this message

Author Icon
backFireX64
Ubergeek

Posts: 1860
Joined: 11/14/2010

Originally posted by: SomeRandomUser
Originally posted by: zipsi Have you tried MSI Afterburner?

 

I had seen references to Afterburner many times, but I had never tried it.  Gave it a shot last night.  Nice utility.  I like the separate monitoring window better than the other utilities I've tried.  I'll definitely be adding this to my permanently tool set.  That being said, same problem.  No matter where I manually set the fan speed, only card #1 changes.  Card #2 stays at its base speed.

 

I also may have found the issue, but I'll post it as an update to my opening post.  Turns out flashing a different, non-stock bios solved the fan issue. Weird...

 

 

You can also hide the osd info with a press of a button on afterburner.

About flashing bios, no, it's not that weird because updating bios version can solve some issues that a gpu has on launch. It's usually not posted online though on the official site.

Did you flash an official updated bios, or a custom made from you or an unofficial site ?



-------------------------

gigabyte X58A-UD3R rev.2, core i7 975 3.9ghz (stock voltage), windows 8.1 64-bit, corsair 12gb DDR3 1600mhz 7-7-7-20 RAM, xfx HD 5970 + gigabyte HD 5970 (950mhz/ 1100mhz), coolermaster ultimate 900w PSU.
amd catalyst 14.12 Omega Driver

 06/22/2014 10:24 PM
User is offline View Users Profile Print this message

Author Icon
SomeRandomUser
Peon

Posts: 21
Joined: 06/19/2014

Originally posted by: backFireX64  

 

 

You can also hide the osd info with a press of a button on afterburner.

 

About flashing bios, no, it's not that weird because updating bios version can solve some issues that a gpu has on launch. It's usually not posted online though on the official site.

 

Did you flash an official updated bios, or a custom made from you or an unofficial site ?

 

Sapphire doesn't appear to provide official BIOS downloads on their website (not that I could find, at least), so I persued TechPowerUp's bios archives.  I found a few BIOS versions that were listed as coming from my card's exact SKU, so I grabbed the only version that was higher than the one that came with my cards and tried it out.  I can now control the fan speed manually, and automatic control appears to work as well.

It would be nice if Sapphire provided a download for the *official* latest BIOS revisions for a given card.  I pulled a bit of a boneheaded maneuver while flashing the BIOS and failed to first make a backup of the original.  <sigh>  Thankfully it worked, and I suppose I still have the "overclock mode" BIOS available when pressing the alternative BIOS button on the cards, so all would not have been lost.  Still, it'd be nice to be able to go to Sapphire's site, type in my cards' info and get the official BIOS again as needed.

Anyone know if such a thing is available?

 06/22/2014 10:30 PM
User is offline View Users Profile Print this message

Author Icon
backFireX64
Ubergeek

Posts: 1860
Joined: 11/14/2010

Oh, man....

 

I forgot to mention the TechPowerUp site.

That is where you will find official vBIOS versions.

My sapphire HD 6990 original master and slave gpu vbios is posted seperately as well. I checked the details with ccc and the extracted vbios from RBE.

 

Good find mate, and thanks for the feedback.



-------------------------

gigabyte X58A-UD3R rev.2, core i7 975 3.9ghz (stock voltage), windows 8.1 64-bit, corsair 12gb DDR3 1600mhz 7-7-7-20 RAM, xfx HD 5970 + gigabyte HD 5970 (950mhz/ 1100mhz), coolermaster ultimate 900w PSU.
amd catalyst 14.12 Omega Driver

 06/22/2014 11:44 PM
User is offline View Users Profile Print this message

Author Icon
Earnhardt
Case Modder

Posts: 940
Joined: 09/11/2008

Originally posted by: backFireX64 Oh, man....

 

 

 

I forgot to mention the TechPowerUp site.

 

That is where you will find official vBIOS versions.

 

My sapphire HD 6990 original master and slave gpu vbios is posted seperately as well. I checked the details with ccc and the extracted vbios from RBE.

 

 

 

Good find mate, and thanks for the feedback.

 

I remember A post I replied to about this a while ago(unable to find it now)Sapphire will only supply an updated Vbios through a support ticket,has always been this way.Also,while I was researching this I had found a post/remark that the bios's from Techpowerup are not official bioses, And sapphire will not honor there warrany if it is found the bios was updated by means other than through them.

I will keep looking and update if I find that Info.



-------------------------

AMD Phenom II 1100t @4.0Ghz /Asus sabertooth 990fx/2x Gigabyte 3G 7950's in crossfire/500G samsung 840 ssd/16G G-Skill Ripjaw 1600/2-samsung 24" monitors 1920X1200/Corsair AX1200W psu/W7 pro 64,G19 keyboard,Roccat kone pure mouse,Cooler master HAF932,Corsair H100i water cooler,Zalman ram cooler.Sound Blaster X-Fi Titanium Fatal1ty Champion Series,Logitech Z5500 speakers,Roccat Kave 5.1 headset.

 06/23/2014 10:01 AM
User is offline View Users Profile Print this message

Author Icon
backFireX64
Ubergeek

Posts: 1860
Joined: 11/14/2010

Thanks for the feedback Earnhardt.

Well, i checked the vbios built serial and date of 3 different reference cards, hd6990, hd5970 and gtx 470, and they all have the same vbios that the site posts for download.

That's why i assumed it has the collection of the original/ official vbios.

 

If you find additional info that contradicts this, please post it.

 

About raising a support ticket for a vbios update on sapphire and other companies, you are absolutely right.

 

Thanks and keep us posted mate.



-------------------------

gigabyte X58A-UD3R rev.2, core i7 975 3.9ghz (stock voltage), windows 8.1 64-bit, corsair 12gb DDR3 1600mhz 7-7-7-20 RAM, xfx HD 5970 + gigabyte HD 5970 (950mhz/ 1100mhz), coolermaster ultimate 900w PSU.
amd catalyst 14.12 Omega Driver

 06/23/2014 01:48 PM
User is offline View Users Profile Print this message

Author Icon
HoneyBadger84
Button Masher

Posts: 205
Joined: 06/10/2014

So the BIOS was flubbed eh? I'll have to remember to have people check their BIOS version if they run in to this issue in the future on both cards with GPUz.  I have a similar issue of mismatched BIOSes on my 2 XFX cards, but that's a whole nother can of worms, so to speak, as the previous owner stupidly did that to them.



-------------------------

CPU: i7 3930k @ 4.6GHz 1.29V (Corsair H110-cooled) ~ Motherboard: Asus RoG Rampage IV Extreme 
RAM: G.Skill Sniper Gaming Series (4x4GB 2133MHz, CL9) ~ PSU: Corsair AX 1200W ~ Case: Enermax Fulmo GT
GPUs: 3x HIS R9 290X Reference (Core) Editions in TriFire, Max Load Temps: 71C/70C/71C during OC testing :-P

 06/26/2014 10:34 AM
User is offline View Users Profile Print this message

Author Icon
backFireX64
Ubergeek

Posts: 1860
Joined: 11/14/2010

Or, even better, to check CCC information/ hardware tab info.



-------------------------

gigabyte X58A-UD3R rev.2, core i7 975 3.9ghz (stock voltage), windows 8.1 64-bit, corsair 12gb DDR3 1600mhz 7-7-7-20 RAM, xfx HD 5970 + gigabyte HD 5970 (950mhz/ 1100mhz), coolermaster ultimate 900w PSU.
amd catalyst 14.12 Omega Driver

 06/28/2014 04:41 AM
User is offline View Users Profile Print this message

Author Icon
UcouldBrong
Case Modder

Posts: 839
Joined: 01/05/2013

Be sure that "Enable Graphics OverDrive" box is checked...

 

Power supply being used?  Motherboard? auxillary power connector on mobo?  Stuff Earnhardt recommended you do...



-------------------------

 


 


Non-noob components.

 06/28/2014 06:55 AM
User is offline View Users Profile Print this message

Author Icon
backFireX64
Ubergeek

Posts: 1860
Joined: 11/14/2010

Originally posted by: UcouldBrong Be sure that "Enable Graphics OverDrive" box is checked...

 

 

 

Power supply being used?  Motherboard? auxillary power connector on mobo?  Stuff Earnhardt recommended you do...

 

 

I've tried manually setting the speed of the fans using both the Catalyst utility and Sapphire's Trixx utility.  In both cases, manually setting the fan speed on the primary card speeds up the fans just fine.  Manually setting the fan speed on the secondary card does nothing.  No matter where I set the fan speed, it stays at 20%.

 

Good idea, except, he already said he tried Trixx and it didn't work, which is weird.

An updated or reflashed vbios may be needed on this case.



-------------------------

gigabyte X58A-UD3R rev.2, core i7 975 3.9ghz (stock voltage), windows 8.1 64-bit, corsair 12gb DDR3 1600mhz 7-7-7-20 RAM, xfx HD 5970 + gigabyte HD 5970 (950mhz/ 1100mhz), coolermaster ultimate 900w PSU.
amd catalyst 14.12 Omega Driver

 06/29/2014 12:54 AM
User is offline View Users Profile Print this message

Author Icon
UcouldBrong
Case Modder

Posts: 839
Joined: 01/05/2013

OP...You are lucky you didn't brick those cards by playing with the gpu BIOS.

It is amazing that you would endorse such potentially damaging procedures when you know ALMOST NOTHING about his motherboard or other components !

Would advise newer readers never to do the above...particularly with a BIOS that is not released from the vendor.

 



-------------------------

 


 


Non-noob components.

 06/29/2014 01:50 AM
User is offline View Users Profile Print this message

Author Icon
Earnhardt
Case Modder

Posts: 940
Joined: 09/11/2008

Originally posted by: UcouldBrong OP...You are lucky you didn't brick those cards by playing with the gpu BIOS.

 

It is amazing that you would endorse such potentially damaging procedures when you know ALMOST NOTHING about his motherboard or other components !

 

Would advise newer readers never to do the above...particularly with a BIOS that is not released from the vendor.

 

 

 

+1



-------------------------

AMD Phenom II 1100t @4.0Ghz /Asus sabertooth 990fx/2x Gigabyte 3G 7950's in crossfire/500G samsung 840 ssd/16G G-Skill Ripjaw 1600/2-samsung 24" monitors 1920X1200/Corsair AX1200W psu/W7 pro 64,G19 keyboard,Roccat kone pure mouse,Cooler master HAF932,Corsair H100i water cooler,Zalman ram cooler.Sound Blaster X-Fi Titanium Fatal1ty Champion Series,Logitech Z5500 speakers,Roccat Kave 5.1 headset.

 06/29/2014 02:29 PM
User is offline View Users Profile Print this message

Author Icon
backFireX64
Ubergeek

Posts: 1860
Joined: 11/14/2010

Originally posted by: UcouldBrong OP...You are lucky you didn't brick those cards by playing with the gpu BIOS.

 

It is amazing that you would endorse such potentially damaging procedures when you know ALMOST NOTHING about his motherboard or other components !

 

Would advise newer readers never to do the above...particularly with a BIOS that is not released from the vendor.

 

 

 

 

Yes of course.

 

This is a p2p forum.

Anyone can express his opinion, and no one can force you do something you do not want or do not have the experience to do so.

I don't endorse anything, i only make suggestions based on the topic, feedback and my own personal experience.

 

Now, read carefully this sentence:

An updated or reflashed vbios may be needed on this case

 

Did i suggest the op to go ahead and do this ?

No.

Did the op complain or asked to know what i meant by that or asked for guidance ?

No.

What mobo component exactly do you personally need to know to perform this procedure ?

Do you actually know what you are saying ?

If a guy needed a system BIOS update, would you still be hesitant to advice, or even hint about that ?

 

What is your role in this forum exactly, apart continously shouting, posting sarcastic remarks and trying to start flame wars ?

The last is strictly forbidden in this forum last time i checked.

 

I have seen many f***ing trolls in forums, but never one with so many posts in the profile.

 

Go play somewhere else.

I'm not in the mood man.

 

 



-------------------------

gigabyte X58A-UD3R rev.2, core i7 975 3.9ghz (stock voltage), windows 8.1 64-bit, corsair 12gb DDR3 1600mhz 7-7-7-20 RAM, xfx HD 5970 + gigabyte HD 5970 (950mhz/ 1100mhz), coolermaster ultimate 900w PSU.
amd catalyst 14.12 Omega Driver

 06/29/2014 03:17 PM
User is offline View Users Profile Print this message

Author Icon
backFireX64
Ubergeek

Posts: 1860
Joined: 11/14/2010

Earnhardt:

 

May i ask why you didn't complain about the vbios debate we had earlier ?

You could have just warned the op or me, or both, that we were going down a dangerous path towards "bricking" the op's card.

We could have stopped it there if you've felt uncomfortable with this.

 

But you prefer to give now a thumb up instead......

Your choice, of course.

But know this, trolls can go in pairs too.

 

But you are a good lad, remember ?

 

-1 to my eyes, mate.

 

 

EDITsorry for the little necessary off-topic SomeRandomUser.



-------------------------

gigabyte X58A-UD3R rev.2, core i7 975 3.9ghz (stock voltage), windows 8.1 64-bit, corsair 12gb DDR3 1600mhz 7-7-7-20 RAM, xfx HD 5970 + gigabyte HD 5970 (950mhz/ 1100mhz), coolermaster ultimate 900w PSU.
amd catalyst 14.12 Omega Driver

Statistics
88770 users are registered to the AMD Support and Game forum.
There are currently 3 users logged in.

FuseTalk Hosting Executive Plan v3.2 - © 1999-2014 FuseTalk Inc. All rights reserved.