Topic Title: Constand Blue Screen Of Death! [PLEASE HELP]
Topic Summary: I have been getting blue screens for months, even though my drivers are up to date!
Created On: 02/25/2014 03:30 PM
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 02/25/2014 03:30 PM
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f14pilot39
Peon

Posts: 8
Joined: 02/22/2014

Hi guys,

I few months ago I had my first gaming PC built for me, mainly for flight simulation purposes, but I also use Garry's Mod.

With Microsoft Flight Simulator X, I very rarely get blue screens, so I can live with that. But when I play Garry's Mod, I can not go for 5 minutes without a blue screen. 

But this is the wierd part: When I have my graphics driver installed, everything is great, until I install my motherboard driver allowing my flight simulation joystick and panel to funtion. It seems that the two drivers clash. I really need help on this.

Here are my PC specs:

Processor: AMD A10-6800K, Motherboard: ASUS F2A85-M, OS: Windows 7 Ultimate 64 BIT.

When it comes to the graphics card I'm really confused because the guy who build my PC says that I have intergrated graphics, but the windows device manager says that I also have an AMD Radeon HD 8670D but when I look inside the case I see nothing on the motherboard.

Like I said I don't know if drivers are clashing, if I have got them wrong or if I am missing something. 

I would be extremly grateful if you could help me out. Thanks!

 02/25/2014 04:36 PM
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AMDforMe
Farming Materials

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I can't answer your question on the driver conflict but the latest GPU driver should be available on the AMD website. The HD 8670D is the built in integrated graphics in the APU. It's not an add in GPU card.



-------------------------

Building a reliable PC involves more than just assembling the parts. You need to be able to configure all of the BIOS settings appropriately. This can be quite involved and frustrating as it can require a lot of trial and error with stress testing. It is however often the only means to get a 100% reliable PC.

 02/25/2014 04:45 PM
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f14pilot39
Peon

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Originally posted by: AMDforMe I can't answer your question on the driver conflict but the latest GPU driver should be available on the AMD website. The HD 8670D is the built in integrated graphics in the APU. It's not an add in GPU card.

 

 

Thanks, that answers my confusion. I have just solved my problem, or so I thought. I have definatly reduced my BSOD dramatically by uninstalling AMD Catalyst, as I have always done. Only this time my mouse and keyboard stopped working, but that was soon resolved through startup repair. I then reinstalled the motherboard and graphics driver and it has mostly worked! I have had one BSOD in the past 2 hours instead of 1 every 5 minutes. But I still think there is still something that needs installing though. 

 

Thanks for the reply!

 02/25/2014 07:54 PM
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AMDforMe
Farming Materials

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I stopped using Catalyst YEARS ago and just use the driver whenever possible.

Glad to hear that you have made big gains.



-------------------------

Building a reliable PC involves more than just assembling the parts. You need to be able to configure all of the BIOS settings appropriately. This can be quite involved and frustrating as it can require a lot of trial and error with stress testing. It is however often the only means to get a 100% reliable PC.

 02/26/2014 06:35 AM
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logiotek
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Blue screens usually give you a clue as to what has caused the crash. Try googling some information you see on the blue screen next time, especially the information at the very bottom of it. A lot of times it's attributed to an underlying hardware probelm and not software. Try monitoring temperatures of CPU/GPU/motherboard while gaming using some program like  CPUID HWmonitor http://www.cpuid.com/softwares/hwmonitor/versions-history.html. Also try to perform memory test http://windows.microsoft.com/en-us/windows7/diagnosing-memory-problems-on-your-computer.

BTW AMD Radeon HD 8670D is the model of integrated graphics that comes with your A10-6800K APU, AMD markets it as discrete class hence the D. Note that it's a K overclockable APU model. It's possible that the guy that built your system has overclocked it. If so chances are he has not run a series of stability tests required to deem the overclock stable. Use CPU-z http://www.cpuid.com/softwares/cpu-z.html GPU-z http://www.techpowerup.com/gpuz software to check for overclocks against the stock specifications of your APU http://www.cpu-world.com/CPUs/Bulldozer/AMD-A10-Series%20A10-6800K.html.

I hope this helps.



-------------------------

  • APU: AMD A10-7850K OC (CPU @ 4.0GHz Turbo disabled, iGPU @ 960MHz, NB @ 1900MHz, VIDs @ Auto)

  • RAM: 16GB (2x8GB) DDR3-2400 AMD Radeon R9 Gamer R9316G2401U2K (Dual Rank DIMMs) @ AMP 2400MT/s 1.65V with manual optimizations: 11-12-11-27-1 (tCL-tRCD-tRP-tRAS-CR), 37-313-8-16-9-9-29 (tRC-RFC-tRRD-tWR-tWTR-tRTP-tFAW), 15 (AOD: DcqBypassMax)

  • Motherboard: Gigabyte GA-F2A88XN-WIFI Rev 3.0, F4b BIOS

  • Memtest86+ overnight stable

 03/01/2014 05:43 PM
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f14pilot39
Peon

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Ok guys,

I have re-installed windows 7, as my IT teacher and my computer geek mate both said that it was a corrupt OS. But my problems are back, and after some more research, these are caused by drivers.

Here are my latsest BSOD: atikmdag.sys and ntoskrnl.exe. 

Does this mean I have the wrong drivers? Please help.

 03/01/2014 09:12 PM
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logiotek
Peon

Posts: 34
Joined: 02/23/2014

Originally posted by: f14pilot39 Ok guys,

 

I have re-installed windows 7, as my IT teacher and my computer geek mate both said that it was a corrupt OS. But my problems are back, and after some more research, these are caused by drivers.

 

Here are my latsest BSOD: atikmdag.sys and ntoskrnl.exe. 

 

Does this mean I have the wrong drivers? Please help.

 

Check out the information in this thread as it may help you: http://forums.guru3d.com/showthread.php?t=363233

If the directions in the above link do not help you, it might be hardware related. Is your system overclocked or not? It might be even RAM-related. Most RAM is sold with XMP profiles (Intel-related) and some AMD motherboards (especailly older ones) require you to set RAM timings manually as they do not support XMP.



-------------------------

  • APU: AMD A10-7850K OC (CPU @ 4.0GHz Turbo disabled, iGPU @ 960MHz, NB @ 1900MHz, VIDs @ Auto)

  • RAM: 16GB (2x8GB) DDR3-2400 AMD Radeon R9 Gamer R9316G2401U2K (Dual Rank DIMMs) @ AMP 2400MT/s 1.65V with manual optimizations: 11-12-11-27-1 (tCL-tRCD-tRP-tRAS-CR), 37-313-8-16-9-9-29 (tRC-RFC-tRRD-tWR-tWTR-tRTP-tFAW), 15 (AOD: DcqBypassMax)

  • Motherboard: Gigabyte GA-F2A88XN-WIFI Rev 3.0, F4b BIOS

  • Memtest86+ overnight stable

 03/01/2014 09:16 PM
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logiotek
Peon

Posts: 34
Joined: 02/23/2014

Also try the latest drivers from http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64 in case you are using ones from the motherboard support CD.



-------------------------

  • APU: AMD A10-7850K OC (CPU @ 4.0GHz Turbo disabled, iGPU @ 960MHz, NB @ 1900MHz, VIDs @ Auto)

  • RAM: 16GB (2x8GB) DDR3-2400 AMD Radeon R9 Gamer R9316G2401U2K (Dual Rank DIMMs) @ AMP 2400MT/s 1.65V with manual optimizations: 11-12-11-27-1 (tCL-tRCD-tRP-tRAS-CR), 37-313-8-16-9-9-29 (tRC-RFC-tRRD-tWR-tWTR-tRTP-tFAW), 15 (AOD: DcqBypassMax)

  • Motherboard: Gigabyte GA-F2A88XN-WIFI Rev 3.0, F4b BIOS

  • Memtest86+ overnight stable

 03/02/2014 11:13 AM
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f14pilot39
Peon

Posts: 8
Joined: 02/22/2014

I believe it is overclocked from like 4.00ghz to 4.5ghz. I'm not 100% sure that's right but I know I saw that somewhere.

 

 03/02/2014 11:16 AM
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f14pilot39
Peon

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I already have the latest driver as I reinstalled windows yesterday and downloaded a freash one. I have come to the conckusion that the ATI drivers are the problem, but why? Why would drivers crash your PC?

 03/02/2014 11:20 AM
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f14pilot39
Peon

Posts: 8
Joined: 02/22/2014

Originally posted by: logiotek
Originally posted by: f14pilot39 Ok guys,

 

 

 

I have re-installed windows 7, as my IT teacher and my computer geek mate both said that it was a corrupt OS. But my problems are back, and after some more research, these are caused by drivers.

 

 

 

Here are my latsest BSOD: atikmdag.sys and ntoskrnl.exe. 

 

 

 

Does this mean I have the wrong drivers? Please help.

 

 

 

 

Check out the information in this thread as it may help you: http://forums.guru3d.com/showthread.php?t=363233

 

If the directions in the above link do not help you, it might be hardware related. Is your system overclocked or not? It might be even RAM-related. Most RAM is sold with XMP profiles (Intel-related) and some AMD motherboards (especailly older ones) require you to set RAM timings manually as they do not support XMP.

 

 

I tried the fix in that link this morning. It seems to have worked, but only for atikmdag.mms  BSOD. Today I have also gottn dxgmms1.sys, ntoskrnl.exe and usbport.sys. Why all these BSOD and they're all ldifferent?

 03/02/2014 02:34 PM
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logiotek
Peon

Posts: 34
Joined: 02/23/2014

I am beginning to believe you have a corrupted Windows installation due to underlying hardware problem.

From years of experience I know that you can develop a corrupted Windows installation in one of these ways:

1. By having a bad Windows installation media (DVD itself could be scratched up and read erroneous data)

2. By having BAD optical drive.

3. By having unstable OC on CPU/NB/RAM or GPU while installing Windows.

4. By having unstable OC on CPU/NB/RAM or GPU while installing drivers/software on a top of Windows.



-------------------------

  • APU: AMD A10-7850K OC (CPU @ 4.0GHz Turbo disabled, iGPU @ 960MHz, NB @ 1900MHz, VIDs @ Auto)

  • RAM: 16GB (2x8GB) DDR3-2400 AMD Radeon R9 Gamer R9316G2401U2K (Dual Rank DIMMs) @ AMP 2400MT/s 1.65V with manual optimizations: 11-12-11-27-1 (tCL-tRCD-tRP-tRAS-CR), 37-313-8-16-9-9-29 (tRC-RFC-tRRD-tWR-tWTR-tRTP-tFAW), 15 (AOD: DcqBypassMax)

  • Motherboard: Gigabyte GA-F2A88XN-WIFI Rev 3.0, F4b BIOS

  • Memtest86+ overnight stable



Edited: 03/02/2014 at 06:57 PM by logiotek
 03/02/2014 06:48 PM
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logiotek
Peon

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Joined: 02/23/2014

Originally posted by: f14pilot39 I believe it is overclocked from like 4.00ghz to 4.5ghz. I'm not 100% sure that's right but I know I saw that somewhere.

 

Your overclock must not be stable. Never ever (re)install OS/drivers/software in overclocked state unless you know for a fact that your system's overclocked state is stable. The only way to know if your overclock is stable is to run a multidude of stability/stress tests for extended periods of time outside of the OS by booting from a bootable CD/DVD/USB drive containing the corresponding test tool.



-------------------------

  • APU: AMD A10-7850K OC (CPU @ 4.0GHz Turbo disabled, iGPU @ 960MHz, NB @ 1900MHz, VIDs @ Auto)

  • RAM: 16GB (2x8GB) DDR3-2400 AMD Radeon R9 Gamer R9316G2401U2K (Dual Rank DIMMs) @ AMP 2400MT/s 1.65V with manual optimizations: 11-12-11-27-1 (tCL-tRCD-tRP-tRAS-CR), 37-313-8-16-9-9-29 (tRC-RFC-tRRD-tWR-tWTR-tRTP-tFAW), 15 (AOD: DcqBypassMax)

  • Motherboard: Gigabyte GA-F2A88XN-WIFI Rev 3.0, F4b BIOS

  • Memtest86+ overnight stable



Edited: 03/02/2014 at 06:55 PM by logiotek
 03/03/2014 03:30 AM
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f14pilot39
Peon

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Joined: 02/22/2014

Originally posted by: logiotek I am beginning to believe you have a corrupted Windows installation due to underlying hardware problem.

 

From years of experience I know that you can develop a corrupted Windows installation in one of these ways:

 

1. By having a bad Windows installation media (DVD itself could be scratched up and read erroneous data)

 

2. By having BAD optical drive.

 

3. By having unstable OC on CPU/NB/RAM or GPU while installing Windows.

 

4. By having unstable OC on CPU/NB/RAM or GPU while installing drivers/software on a top of Windows.

 

 

Like I said, I reinstalled windows after being told the OS might be corrupt. But the guy who built my PC has the windows disk, so I installed a digital river copy of windows from a DVD+R. So if windows is corrupt, how can it be twice, from two different disks?

That leaves the other three options.

 03/03/2014 03:33 AM
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f14pilot39
Peon

Posts: 8
Joined: 02/22/2014

Originally posted by: logiotek
Originally posted by: f14pilot39 I believe it is overclocked from like 4.00ghz to 4.5ghz. I'm not 100% sure that's right but I know I saw that somewhere.

 

 

 

 

Your overclock must not be stable. Never ever (re)install OS/drivers/software in overclocked state unless you know for a fact that your system's overclocked state is stable. The only way to know if your overclock is stable is to run a multidude of stability/stress tests for extended periods of time outside of the OS by booting from a bootable CD/DVD/USB drive containing the corresponding test tool.

 

 

I'm sure that the guy who built my PC put it through several stress tests and reported no problems. In any case I will bring it back to him to have a look at it this week. Hopefully it will be the end of my unfair misery, but if I can sort it out before then, or at least let him know what you guys think it would be good help.

Thanks for the replys.

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