Topic Title: Presets Not Sticking
Topic Summary: Since update, presets are no longer retaining settings
Created On: 04/08/2013 05:50 PM
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 04/08/2013 05:50 PM
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Joined: 04/06/2013

I've been having challenges with my presets established in the Catalyst Control Center.  They've been working for months, and then started giving me challenges on Friday.  I noticed that an update was pushed out on the same day.

I have three monitors that sit side-by-side.  I have a preset in this configuration, then one for just my main monitor - high resolution, and a third for just my main monitor - low resolution.  I do a lot of screen sharing and jump between these presets frequently.  Since Friday, my three monitor configuration will reset positioning one monitor below my main, and the single monitor configurations are choosing one of my smaller secondary monitors rather than my largest main monitor.

How can I roll back an update?  The update is not listing in Programs in Control Panel.

OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description  Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model Precision T1650
System Type x64-based PC
Processor Intel(R) Xeon(R) CPU E3-1240 V2 @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Inc. A08, 10/24/2012
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 32.0 GB
Available Physical Memory 27.2 GB
Total Virtual Memory 63.9 GB
Available Virtual Memory 58.7 GB
Page File Space 32.0 GB
Page File C:\pagefile.sys

Name AMD FirePro V4900 (FireGL V) Graphics Adapter
PNP Device ID PCI\VEN_1002&DEV_6749&SUBSYS_240A1028&REV_00\4&121614B1&0&0008
Adapter Type ATI FirePro V (FireGL V) Graphics Adapter (0x6749), Advanced Micro Devices, Inc. compatible
Adapter Description AMD FirePro V4900 (FireGL V) Graphics Adapter
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version 8.982.0.0
INF File oem70.inf (ati2mtag_NIGL section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1920 x 1080 x 60 hertz
Bits/Pixel 32
Memory Address 0xE0000000-0xEFFFFFFF
Memory Address 0xF7D20000-0xF7D3FFFF
I/O Port 0x0000E000-0x0000EFFF
IRQ Channel IRQ 4294967294
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\atikmpag.sys (, 360.00 KB (368,640 bytes), 12/7/2012 10:24 PM)

Cindy Mikeworth
 04/08/2013 06:35 PM
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Heavy Wizardry

Posts: 8702
Joined: 11/13/2009

AMD does not 'push out' updates. Are you refering to a Windows update?


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 04/08/2013 06:43 PM
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Sorry - mistaken where I saw it.

In the Catalyst Control Center | Information | Software Update.  I had (and still have, hoping for a fix), the box marked to automatically check for updates.  It is now showing today as the date of last update.

Cindy Mikeworth
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