Topic Title: AMD FireGL V3100 Driver Not Detected by Windows 8
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Created On: 09/04/2013 08:06 AM
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 09/04/2013 08:06 AM
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DogLover
Peon

Posts: 1
Joined: 09/04/2013

Hello!

I have a AMD FireGL V3100 in a Dell Optiplex 745. I am running Windows 8.1. 

I have two monitors hooked up to my PC via the AMD, one is a Acer and the other is a HP. Windows 8 seems to not be able to recognize my second monitor! I have installed all sorts of drivers from AMD and they either are not detected or won't install. Currently the Windows Basic Driver is installed according the the Device Manager. I did check in Windows Updates and there was nothing there either.

Someone suggested that I should try going into DM, right-click VGA (which isn't on my list), and click update. Then browse to the location of the driver I downloaded is and choose that. I tried doing this in Display Adaptors, but it said that Windows determined that the Basic Driver was the latest driver for it, it refused the driver I told it to update to.

I noticed that I have a Video Controller in Other Device that has no drivers installed. Is that my AMD? I tried to right-click > Update Driver Software, but it says "Windows was unable to install your device."

Dell's latest driver for video is a generic one that works with a bunch of different cards and that doesn't even work. It is a Vista driver, and I did try compatibility mode. No dice.

The funny thing is, the drivers I have tried worked perfectly in Windows 7 Pro.

Any advice you can give is well appreciated!



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"Happiness is a warm puppy." -Charles Shultz

 09/06/2013 03:09 PM
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Kent@AMD
Grinding Levels

Posts: 127
Joined: 01/10/2013

The V3100 is not compatible with Windows 8 because it is 8 years old, a DirectX 9.0 , WDDM 1.0 card (Win8 needs DirectX 9.0c and WDDM 1.2). As such, the only drivers that you can use are the generic Windows WDDM drivers that come from Windows Update. There are no V3100 drivers from AMD for Windows 8 because the hardware is not compatible with the Operating System.



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