Topic Title: AMD FirePro M6000 Issue
Topic Summary: Failing to install new graphics driver
Created On: 01/10/2014 04:06 PM
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 01/10/2014 04:06 PM
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alarinn
Peon

Posts: 5
Joined: 03/28/2009

I've been having issues with my Dell P6700 Laptop that has an AMD FirePro M6000 Mobility Pro Graphics card.  The OEM Device Name in Sandra says Cape Verde [Radeon HD 7800M Series] with the model RV960-GL.  So I decided to check if there's an updated driver for this card and I ran the auto-detect and I also used the dropdowns to find the version too.  I uninstalled the drivers I did have and rebooted and then attempted to install the package.  Everything worked except the software couldn't install the graphic driver and the HDMI Audio driver.  The message I see in the log is below.  Any ideas why it won't install the graphic driver?Packages for installAMD Catalyst Install ManagerFinal Status:SuccessVersion of Item:8.0.915.0Size:20 MbytesAMD Display DriverFinal Status:FailVersion of Item:13.251.0.0000Size:90 MbytesHDMI Audio DriverFinal Status:FailVersion of Item:7.12.0.7717Size:1 MbytesMicrosoft Visual C++ 2012 Redistributable (x64)Final Status:SuccessVersion of Item:10.0.30319Size:9 MbytesMicrosoft .NET Framework 4.5Final Status:SuccessVersion of Item:4.5.50709Size:49 MbytesOther detected devicesManufacturerAdvanced Micro Devices, Inc.Device ID0xaab0Vendor ID0x1002Class Code0x040300Revision ID0x00Subsystem ID0x053fSubsystem vendor ID0x1028Error messagesDriver Install: Windows® version does not support this operationDriver Install: Windows® version does not support this operationDriver Install: Windows® version does not support this operationDriver Install: Windows® version does not support this operation
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