Topic Title: 3.11 v9.4 reboot laptop when try to install
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Created On: 12/03/2013 10:56 PM
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 12/03/2013 10:56 PM
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xpsg
Peon

Posts: 3
Joined: 11/04/2013

I have a laptop with 7610m HD ,windows 8.1

I am currently using driver 13.9

I play battelfield 4 so I wanted to install 13.11 v9.4, whenever I try to install it ,I reaches about 50-60% and the the windows crash an reboot then go to restore point that has the 13.9

 

please help me I have been trying to install it for weeks and its always the same problem

 12/04/2013 12:05 PM
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stumped
Wizard

Posts: 7228
Joined: 11/13/2009

What is your laptop make and model? Did you remove the old drivers first?



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *

 12/04/2013 10:38 PM
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xpsg
Peon

Posts: 3
Joined: 11/04/2013

Toshiba c850 i5

I have 13.9 whenever I try to install any version on 13.11 it crashes and reboot when it reach to the the graphics driver installation flikers 1 time and fliker 2nd time screen gose black and system reboot

 

I have win8.1 x64

 12/04/2013 11:26 PM
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stumped
Wizard

Posts: 7228
Joined: 11/13/2009

Well the problem is...Toshiba laptops cannot use 'generic/reference' drivers, and that's all AMD offers. You are forced to use their drivers and the length of their interest in your laptop is about six months...your'e lucky if you get 2-3 graphics updates. There is a sticky that explains all that. Now that said, there are mods available to update your graphics to the current version. You will have to Google that. The best thing to do is go to Toshiba support/downloads and install the latest driver they have for you. You might look around the Toshiba Laptop Forum..see what others are doing.

http://forums.amd.com/game/messageview.cfm?catid=448&threadid=161340&enterthread=y

 



-------------------------

Intel I7 960 @ 3.87ghz *Intel DX58SO *HIS HD6970 2gb *Corsair TX650M *2x4gb Corsair XMS3 *WD Black 1TB *Windows 7 Home Premium 64bit ***Asus N71Jq laptop *Intel I7 720QM Processor *Mobility Radeon HD5730 1gb *8gb Ram *Windows 7 64bit ** Toshiba P75-A7200 * Intel I7-4700MQ * Windows 8.1 64bit


 


 * A clear conscience is usually a sign of bad memory *

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