Topic Title: Bizarre goings on updating Radeon 5650 card in Acer Laptop
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Created On: 05/26/2014 06:32 AM
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 05/26/2014 06:32 AM
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PtarmiganString
Peon

Posts: 1
Joined: 05/26/2014

Inherited Acer Aspire 5553g from my dad, a few years old but still good specs. AMD Phenom II X4, 6gB of RAM and and ATI Mobility Radeon 5650 GPU.

Yesterday bought Planetary Annihilation. All within laptop specs. Run first time but crashes because video driver is out of date.

Download the correct patch from AMD website and run their clean-up utility. 

Then run the patch (14-4-mobility-win7-win8-win8.1-64-dd-ccc-whql.exe). After apparently successful installation and restart there is no evidence that the GPU has been installed correctly and my resolution is still way off.

Check the device settings in My computer and says that a 5000 series ATI card is installed as well as a 4200 card (????). I decide to uninstall the 4200 because as far as I'm aware that shouldn't be there but as soon as I'm done, windows notifies me that it is installing the driver for the 4200. However, the resolution still won't go above 1024x768 in the settings and steam can't detect a graphics card installed at all. Ontop of this, planetary annihalation still won't work.

Has anyone got any ideas? Could it just be something to do with what Acer have done with laptop? What's the deal with the 4200 card; as far as I'm aware I should only have a 5650 in here.

 

 05/26/2014 03:51 PM
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stumped
Wizard

Posts: 7035
Joined: 11/13/2009

That laptop has some type of graphics switching...never heard of this before.

Read this.

Nothing you do will improve this laptop/graphics driver. Go to Acer support and download the latest drivers they had for it.



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