Topic Title: Issues with driver install
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Created On: 06/22/2014 04:19 PM
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 06/22/2014 04:19 PM
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corwynofamber
Peon

Posts: 1
Joined: 06/11/2014

I have an HP Pavilion dv7t-6c00 with a Radeon (TM) HD 7690M XT. When I try to update the driver is auto detect as a 6600. Any ideas why? Needless to say, the wrong drivers get installed.

 06/22/2014 05:10 PM
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stumped
Wizard

Posts: 7246
Joined: 11/13/2009

To install new AMD graphics drivers:

1. IMPORTANT: All Windows Updates should be current, including the 'optional/suggested' updates
2. IMPORTANT: Disable all anti-virus/ad blockers/anti-malware/ anti-anything before trying to install
3. IMPORTANT: Netframework is required and must be the latest version. (from Windows Update)

 
Create a system restore point before, just in case.

Download the drivers for your computer to the desktop. Follow steps 1-5 ( http://support.amd.com/en-us/download ).
 Do not use 'auto-detect and install.

Delete existing drivers from your computer:

In computer control panel select 'uninstall a program'

For computers with Intel processors:
Select AMD install manager and choose 'express uninstall all AMD software'
Including the install manager.

For computers with AMD processors:
Select AMD install manager and 'custom uninstall' the graphics drivers and CCC only.

Reboot

Install the new driver suite.

Reboot



-------------------------

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