Hi, I hope someone can help me with this. I have an HP Pavilion laptop with with Windows 7 64-bit and a Radeon HD 6490m graphics card (full PC specs below).
Short version: CCC 14.4 installs the wrong graphics card driver onto my computer (driver software for a 7400m series card, when I have a 6490m) and I wonder if there's another version of CCC, or some other source, from which I can get the proper, latest graphics card driver? Also, I get the "cannot be started, currently no settings that can be configured..." error message when I try to open CCC.
When I downloaded and installed the latest Catalyst Control Centre software for my laptop, which is version 14.4 [I'm afraid I don't know which version I had installed previously, if any], the graphics card driver that it installed on my laptop is for a 7400m series graphics card. Once the driver was installed, the resolution on my screen was lowered and it went to Windows Aero theme. I checked my device manager and under Display adapters it listed a Radeon HD 7400m series graphics card, where it used to list a 6490m graphics card.
I right-clicked on the graphics card in device manager and clicked "Update Driver Software...", chose "Search automatically for updated driver software" in the wizard, and let it run; once the download and installation completed it told me it had updated the drivers to the latest version and told me to restart my computer. Once I did this, my resolution and theme was back to normal, and when I checked device manager it said I had a Radeon HD 6490m graphics card at version 8.882.2.3000 (which is the latest version on the laptop manufacturer's website).
I've also tried running AMD's Driver Autodetect utility, but this detects that I have a "Radeon HD 7xxxm" series graphics card. See image:
Moreover, after installing CCC 14.4, when I try to open CCC from the context menu I get the error message: "Catalyst Control Centre cannot be started. There are currently no settings that can be configured using Catalyst Control Centre".
Why doesn't Catalyst Control Centre start?
Why does Driver Autodetect think I have a different graphics card?
Why does CCC install a driver which doesn't seem to work with my graphics card (as evidenced by poor resolution and reversion to Aero theme)?
Is there another version of CCC which I could install, which has the latest version of the proper 6490m driver included? As I've said, AMD's Driver Autodetect utility is not helpful for this purpose, since it tells me to install a 7400m driver.
I read in a different topic that "the 7490m is essentially a rebadged 6490m", and this might have something to do with it. But I don't know what that means or why it might be causing me problems.
Operating system: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion dv6-6176sa Notebook PC
Processor: Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz (4 CPUs), ~2.1GHz
BIOS: InsydeH2O Version 03.60.48F.13
Memory: 4096MB RAM
Graphics card: ATI Radeon HD 6490m
Current driver version: 8.882.2.3000
[Please ask if you need any other information]